Employment Type:

Shift:

Description:

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Join the MercyOne Family! We are looking to hire a Clinic Nurse Supervisor

As a Clinic Nurse Supervisor at MercyOne you will accept the responsibility and accountability for the delivery of patient care with the multidisciplinary team while using the nursing process and maintaining professional nursing standards.

The Clinic Registered Nurse Lead is responsible for overseeing the day-to-day operations within the clinic including staff coordination process improvement training and troubleshooting. The role assists in managing workload assignments while ensuring smooth clinic operations and patient flow. The position also involves administrative duties such as scheduling timekeeping handling patient inquiries and managing special projects. The lead serves as a resource for staff and liaison with clinic management to maintain high standards of care and service. The lead functions as clinical support staff up to 90% as required to meet business needs.

Schedule:

• Full time 36 hours a week
• M-F 7a-4:30p
• No holidays or Weekends

General Requirements:

• Knows understands incorporates and demonstrates the Trinity Health Mission Vision and Values in behaviors practices and decisions.
• Greet and prepare patients for the health care provider. Obtain and record vital signs including but not limited to blood pressure temperature pulse respiration height weight drug allergies and current medications and presenting problem
• Performs all the functions of a clinic RN as needed. Demonstrates comprehensive knowledge and competency in all essential functions of various clerical roles within the clinic.
• Optimizes clinic operations assisting with patient care patient flow and facilitating communication amongst team members.
• Oversees staff scheduling onboarding and education. Assists with payroll timekeeping and performance management. Assists in training orienting and supporting staff within the referral management team.
• Recognizes and addresses issues improving clinic flow and ensuring quality patient care. Responds to patient inquiries.
• Actively participates in meetings leads huddles ensuring adherence to safety infection control and departmental policies.
• Maintains supply inventory and order supplies as assigned.
• Provides leadership ensuring appropriate staffing training and support for the clinical team.
• Collaborates with a variety of staff leaders and providers to ensure delivery of quality patient care.
• Resolve complex patient concerns inquiries and escalate to management as appropriate.
• Monitors department operations manages supplies maintains confidentiality and ensures compliance with laws regulations and organizational integrity.
• Leads or assists with quality assurance staff development and process improvement initiatives. Demonstrates proficiency in department-specific software and tools.
• Escalate non-routine issues questions and/or concerns to the practice manager or healthcare provider(s).
• Other duties as needed and assigned by the manager.
• Maintains a working knowledge of applicable Federal State and local laws and regulations Trinity Healths Organizational Integrity Program Standards of Conduct as well as other policies and procedures in order to ensure adherence in a manner that reflects honest ethical and professional behavior.

Education:

• Must be comfortable operating in a collaborative shared leadership environment.
• A minimum of 2 years of RN experience in a clinic setting is required.
• Supervisory or lead-level experience in a clinical setting preferred.
• Must be comfortable operating in a collaborative shared leadership environment.
• Active RN License in the state of Iowa; Licensure from other states may be required based on location.
• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment web-based navigation email MS Office).
• Ability to work with diverse groups of people and in a collaborative shared leadership environment.
• Requires the ability to read write and understand the English language and communicate effectively with patient visitors and colleagues while performing their job duties.
• Must have a minimum of 2 years of prior related experience in a medical office or healthcare setting.
• Is able to perform a variety of duties characterized by frequent change.
• Must have good communication and diplomacy skills.
• Must possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.
• Must possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits culture and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.