Office Supv Clinic
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Supervisor Clinic Office Knoxville Heart Group
Full Time 72 Hours Per Pay Period Day Shift
Covenant Medical Group Overview:
Position Summary:
Supervise and coordinate day to day office activities of a service area(s). Areas of responsibility may include accounts receivable insurance credit and collections patient registration and personnel activities etc. Directly responsible to Office Manager.
Responsibilities
- Accountable for departmental policies and procedures objectives quality assurance and safety standards in assigned functional area(s).
- Train and supervise assigned personnel. Interviews and recommends hiring and termination of personnel and offers input to annual evaluation.
- Maintains adequate internal controls including but not limited to cash receipt systems and encounter form tracking.
- Handles and resolves patient complaints referring major ones to providers or manager as needed.
- Assists with solving payment and business office problems.
- Assists with refund and credit adjustments to patient accounts.
- Prepare and send Office Managers request for purchases repairs supplies and equipment needs for office.
- Arranges and assigns work for short and long range staffing in their assigned area.
- Researches problems pertaining to equipment staffing and renovations and recommends solutions
- Operates assigned area within budget constraints as possible.
- Maintain professional growth and development through seminars workshops and professional affiliations to keep abreast of latest trends in field of expertise.
- Follows Studer principles including rounding and AIDET.
- Participates in administrative staff meetings and attends other meetings as assigned.
- Perform other duties as assigned or requested.
- Collaborate with the patient physician and other care team members as part of a team based approach to overall patient care.
Qualifications
Minimum Education:
High School diploma or equivalent
Minimum Experience:
Requires basic understanding of general office procedures and general accounting principals. Previous experience in medical office supervision. Requires effective human relations and communication skills.
Licensure Requirement:
None
Key Skills
About Company
Covenant Health is the top-performing healthcare network in East Tennessee. Our experienced staff is ready to support your medical needs.
