Switchboard Operator
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Job Location:
Saint Louis, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Responsible for providing prompt courteous and effective response to all calls into Park Nicollet Health Services through the Switchboard. This includes routing calls to appropriate departments providing patient information paging on call physicians code processing and related communication services. This position will effectively prioritize response to a wide variety of routine public service and emergency support calls requiring various problem-solving techniques and judgment. The Switchboard Operator will respond to emergency alerts and alarms to activate proper response and provide general assistance to colleagues patients visitors and members. This colleague must be a strong multi-tasker problem solver possess critical thinking skills and be detail oriented.
Work Schedule:
FTE 0.6 24 hours per week 6am-2:30pm every other weekend.
Required Qualifications:
Minimum 1 year client facing customer service required.
Highly skilled in multitasking detail-oriented and possesses strong critical thinking and problem-solving abilities. Demonstrates excellent customer service skills and maintains emotional composure during emergencies.
PREFERRED QUALIFICATIONS:
Post-secondary education preferred.
Call center or Switchboard experience preferred.
Knowledge of Health Care industry; eagerness to take on projects and challenges.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance dental insurance a retirement program time away from work insurance options tuition reimbursement an employee assistance program onsite clinic and much more!
Key Skills
- Forklift
- Calipers
- Basic Math
- Heavy Equipment Operation
- Math
- Packaging
- Mechanical Knowledge
- Paving
- Fireworks
- Clamp Truck
- Excavator
- Manufacturing
About Company
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care ... View more
