Dispatcher Automotive Service
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Job Location:
Norwood, OH - USA
Yearly Salary:
$ 50000 - 90000
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly organized and proactive Dispatcher to join our team at Jack Madden Ford Sales this role you will coordinate and schedule automotive service appointments ensuring efficient workflow and excellent customer experience. The ideal candidate will have strong communication skills attention to detail and the ability to multitask in a fast-paced environment.
Responsibilities
- Schedule and dispatch service technicians to meet customer service needs promptly and efficiently.
- Coordinate with service advisors technicians and customers to ensure smooth operations within the service department.
- Manage service appointment bookings via phone email and in-person requests.
- Maintain accurate records of all service orders technician assignments and customer communications.
- Handle any scheduling conflicts and reschedule appointments as needed to optimize workflow.
- Provide excellent customer service and assist in resolving customer inquiries or concerns.
Requirements
- Previous experience in dispatching preferably in an automotive service environment.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency with scheduling software and Microsoft Office Suite.
- Ability to work under pressure and adapt to changing priorities.
- High school diploma or equivalent; additional education or certification is a plus.
Benefits
- Competitive salary ranging from $50000.00 to $90000.00 per year paid weekly.
- Health dental and vision insurance options.
- Retirement savings plan with company matching.
- Paid time off and holiday pay.
- Opportunities for professional development and career growth.
- Supportive and dynamic work environment.
About the Company
Jack Madden Ford Sales Inc is a reputable automotive service and sales company located in Norwood MA. Known for our commitment to customer satisfaction and quality service we take pride in providing a positive work environment where our employees can thrive and grow. Join us and be part of a dedicated team that values professionalism and integrity.
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Job Title: Parts Counter SalespersonDepartment: Parts DepartmentLocation: Jack Madden Ford Reports To: Parts ManagerEmployment Type: Full-Time About Jack Madde...
