Director, Site Reliability Engineering
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Job Location:
Merrimack, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Director Site Reliability Engineering
The Role
We are looking for a production support team leader who wants to help scale through production guidelines developer mentorship real-time metrics and automation. You provide industry standard production support and leadership skills. You are a quick learner and problem-solving engineer that enjoys tackling challenging business problems with software and/or hardware. Demonstrate a strong understanding of Cloud (AWS) GenAI ability to take initiative and willingness to learn and support older systems.
The Expertise and Skills You Bring
The ideal candidate has experience in a fast-paced setting and a solid background in software development. They have a comprehensive understanding of the entire software lifecycle from composing through building deployment and operations. You bring demonstrated skilland real enthusiasmfor delivering complex technology solutions with clear results. You are comfortable working in environments where reliability automation and ongoing improvement are important.
You have hands-on experience with modern cloud and platform engineering concepts including:
Networking virtualization storage containers and serverless architectures
Onprem and public cloud settings with hands-on experience in AWS
Managing systems via infrastructure-as-code approaches and tooling
Building and maintaining delivery pipelines using modern CI/CD practices
Strong systems architecture skills and solid database fundamentals (relational and non-relational technologies) including caching patterns
Instrumenting and operating services using modern monitoring and observability tools
Youre interested in (or already identify with) Site Reliability Engineering principles with a dedication to reducing toil through automation better engineering practices and operational rigor. Prior financial services experience is helpful. Experience with Java and AWS and exposure to GenAI and Python is a plus.
The Team
Brokerage Recordkeeping Technology creates advanced Brokerage-as-a-Service APIs and recordkeeping features for Fidelity Distribution Channels and Operations Professionals. Agility drives our approach to delivering Next Generation solutions that are secure scalable innovative and focused on customers. You will manage a team of 8-10 people to provide top-tier production support for the Brokerage Recordkeeping Technology Domain.
Fidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Company Overview
At Fidelity we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity visit . Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at or call prompt 2 option 2 if you would like to request an accommodation.
Certifications:
Category:
Information TechnologyMost roles at Fidelity are Hybrid requiring associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Required Experience:
Director
Key Skills
- Go
- Lean
- Management Experience
- React
- Node.js
- Operations Management
- Project Management
- Research & Development
- Software Development
- Team Management
- GraphQL
- Leadership Experience
About Company
The benefits you provide are about more than your workplace. They’re about life. Together, let’s create a program that meets the changing needs of your employees and your business.
