Operations, Air Freight

Saint Laurent - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

DSV Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women members of visible minorities aboriginal persons and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Saint-Laurent Rue Beaulac
Job Posting Title: Operations Air Freight
Time Type: Full Time

SUMMARY

The primary function of the Operations Airfreight is to process all air freight shipments coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring compliance with DSV policies as well as government regulations. This role serves as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all outbound requirements before or within agreed time frames. Direct communication with customers overseas offices airlines warehouses and truckers is required.

KEY DUTIES AND RESPONSIBILITIES

Daily management and coordination of shipments
Establish and coordinate schedules with carriers and tender shipments
Create coordinate country specific documents
Adhere to all domestic and international shipping regulations
Track and trace all shipments
Prepare and publish reports as requested
Proactively identify problems and swiftly implement the appropriate solutions
Confirm rates with carriers
Responsible for cost containment of shipments via accounting system
Evaluate shipments consolidate loads select most cost-effective method of pick up and/or delivery
Ensure all DSV KPIs met throughout the movement of the shipment
Lane analysis required on orders to select the most appropriate mode of transport within customer requirements
Daily Communication with customers on relevant issues and resolution
Manage new account implementation from standard operating procedure to execution

Quality Health & Safety:

Supports organizational commitment to ISO 9001 ISO 45001 certification Montreal location
Perform assigned tasks to support DSV meets its objectives and targets regarding quality health safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their day-to-day activities embrace sustainability Health and safety therefore reducing the impact upon the environment supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

A minimum of two years international transportation industry experience or
Education in supply chain logistics international transportation or a related field of study.
CIFFA certificate an asset
Dangerous Goods Certification an asset
Authorized Cargo Representative (ACR) designated status as required
GDP Training if required

Skills and Competencies

Good command both verbal and written English skills.
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills building professional relationships internally and externally
Strong problem-solving skills and analytical skills
Ability to multi-task plan prioritize and manage time effectively in order to meet goals and achieve results
Both a team builder and a team-player
Excellent organizational and time management skills

Language and Computer Skills

Due to the nature and scope of the international business in dealing with customers colleagues and overseas offices English is the principal language for this position and in addition proficiency of the French language is required for local communication
Ability to communicate effectively in a diverse multicultural environment.
Microsoft Office suite
CargoWise experience an asset

Wages starting at $46359 per year

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer
Regular working hours apply for this position at times working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 160000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

Start here. Go anywhere

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DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information such as credit card or banking information. Our recruiters have an @ or @ email address. If you question the legitimacy of any DSV job posting please reach out to

DSV Global Transport and LogisticsDSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women members of visible minorities aboriginal persons and persons with disabilities. Our goal is to provide an inclusiv...