POSITION SUMMARY:
Responsible for providing quality customer oriented laboratory services including specimen collection specimen processing and related specialized procedures and service to effectively communicate information to users. Performs Phlebotomy EKGs and other related duties. Laboratory Support Technician also assist with providing training and guidance to less experienced laboratory support technicians.
Position: Lab Support Tech
Department: Lab Support Services
Schedule: Full Time 1pm-9:30pm
ESSENTIAL RESPONSIBILITIES / DUTIES:
Specimen Processing
Understands study protocols and processes specimens accordingly.
Prepares the workstation with all essential supplies to ensure smooth processing of specimens.
Receives and verifies identification of specimens according to laboratory policies and procedures.
Labels specimens according to laboratory policies and procedures.
Distributes specimens to appropriate lab sections with in specific time frames.
Centrifuges and aliquots specimens and follows all special handling instructions.
Processes prepares and stores specimens for sendout to reference laboratories.
Processes random and 24 hour urine specimens.
Monitors and records daily temperatures and performs scheduled maintenance of equipment.
Customer Service and Communication
Communicates and cooperates to improve patient services and the quality of each patients experience.
Demonstrates excellent communication skills with patients staff members and phone customers.
Establishes positive professional relationships with coworkers and managers to enhance the efficient operation of the department.
Delivers reports in a timely fashion.
Respects and follows BMCs rules of confidentiality.
Consistently follows through and conveys accurate information .
Answers the telephone according to department policy and procedure.
Completes all appropriate logs for documentation and troubleshooting and communicates to supervisor.
Incorporates Medical Center Values into all undertakings.
Teamwork
Manages time appropriately and meets BMC standards for attendance and punctuality.
Acts as a representative and ambassador of Laboratory Medicine at the patient care units.
Follows department guidelines for dress code.
Documents activities related to Quality Improvement initiatives.
Assists in the pickup and delivery of specimens.
Attends department meetings or reviews minutes and documents the review.
Performs special procedures as requested by supervisors assistants and specialists.
Follows established hospital infection control and safety procedures.
Information Systems
Utilizes technical training and acquires in-depth knowledge of the Sunquest LIS and its functions.
Performs Sunquest order/entry inquiry crediting and other basic LIS functions.
Performs patient registration functions in SDK including information updates and assigns medical record numbers.
Ensures current information in the master patient index.
Training
Assists in training new lab support technicians and plebotomy students.
Commits to self-development by attending one BMC training session per year.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
High School Diploma or GED.
CERTIFICATES LICENSES REGISTRATIONS REQUIRED:
Phlebotomy Certification (ASCP) preferred.
EXPERIENCE:
One year of Phlebotomy EKG and/or specimen processing experience preferred
Lab Support Tech full time 1pm-9:30pmrotational weekend and holidays.
Compensation Range:
$20.12- $26.02This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience and licensure/certifications directly related to position addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) contract increases Flexible Spending Accounts 403(b) savings matches earned time cash out paid time off career advancement opportunities and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Boston Medical Center (BMC) is a private, not-for-profit, 514-bed, academic medical center located in Boston’s historic South End. The hospital is the primary teaching affiliate for Boston University School of Medicine. BMC emphasizes community-based care, with its mission to provide ... View more