Service coordinator
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Service Coordinator
Exciting opportunity to join our team on a 12 month parental leave cover based in Frankston.
What we offer our employees
Salary packaging options to increase your takehome pay up to $18500 can be packaged each year (via AccessPay)
Career development opportunities
17.5% leave loading
Flexible working arrangements
Employee Assistance Program
Discounted health insurance and annual flu vaccinations
About the role
We are seeking an experienced Service Coordinator who canprovide supervision to Support at Home program Community Support Workers (CSW) as well as providing high-level administration support and service coordination to the Support at Home this role you will work closely with internal and external stakeholders toensure a high quality of service is arranged and provided in accordance with the BSL Participant needs and preferences.
Salary: $78862.07 per annum based on skills and experience plus 12% superannuation (pro-rata for part-time employment)
Key Responsibilities
- Proactively develop and implement a consumer driven approach to program delivery to meet the changing needs of Participants and other stakeholders.
- Provide leadership coaching and management to staff to develop a high performing team including oversight of onboarding training and development and performance.
- Be the first point of contact for Participants and respond efficiently to all service scheduling related queries.
- Collaborate with the Business Support Manager and Business Support Coordinator for effective staffing allocation and structure to meet operational requirements. Ensure effective recruitment of suitably qualified staff.
- Coordinate all services requests from Case Managers and Participants including service implementation.
- Coordinate Participant service provider and Case Manager correspondence.
About Brotherhood of St Laurence
BSL is committed to creating an Australia free of poverty. For over 90 years we have partnered with communities governments and organisations to drive systemic change and deliver services that support people across all life stages.
With more than 1400 employees and 1000 volunteers we work to ensure everyone can participate fully in social civic and economic life with dignity and respect.
What we are looking for
We are seeking a motivated and experiencedservice coordinator who is passionate about driving continuous improvements and supporting BSLs mission.
Key skills and experience
- Experience working in a similar role within the Aged Care sector and/or Disability sector.
- Certificate IV in Community and/or a related discipline
- Experience in developing leading and motivating teams to achieve business objectives.
- Demonstrated organisational skills with a focus on achieving goals developing workplans and setting appropriate priorities.
- Proven ability in coordinating and/or scheduling services.
- Strong computer literacy skills
- Well-developed organisational and time management skills
If this sounds like the right fit for you
Wed love to hear from you.
Click APPLY NOW!
Please upload each document as a separate attachment.
Your application must include:
A tailored cover letter
A current resume demonstrating your relevant skills and experience
Applications will be reviewed as they are received so early submission is encouraged.
Click here to review thePosition Description and address the Key Selection Criteria.
If you have any questions about the role please contact Sarah Lean-Joneson0for a confidential discussion.
Applications close: 11:59 pm Friday 27 February 2026
We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age gender ethnicity cultural background disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.
Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role and candidates are selected based on their unique strengths and characteristics. Applicants must have proof of working rights in Australia.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
The Brotherhood of St. Laurence (BSL) is a social justice organisation that works to prevent and alleviate poverty across Australia.
