Shift Manager Surveillance Full Time

Why Ballys

Ballys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a first-in-class sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. (ATSE: INLOT) a global lottery management and services business.

With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

Shift Manager - Surveillance - Responsible for aiding the Director of Surveillance in the administration and effective operation of the Ballys Tiverton Casino Hotel Surveillance department. Monitor casino and associated areas via video cameras computer screens monitors digital recorders access control systems computer dispatch video printers switches selectors and direct observation to insure compliance with laws regulations policies and procedures; direct activities of the shift.

Responsibilities:

• Organize routine random surveillance special surveillance and audit surveillance as requested or required.
• Organize and participate in routine floor observations of all or any assigned area to detect violations of law policy or procedure (physical observation).
• Perform special surveillance CCTV intensive dedication close observation of a target game team member or patron and any excluded patrons and employees. Also produces reports on all incidents for managements review.
• Organize current information on known cheats counter scams and methods via published documents direct contact and other surveillance departments.
• Maintain familiarity with Rhode Island Lottery Video Lottery Terminal Procedures and Ballys Tiverton policy and all appropriate department procedures.
• Testify in procedures stated above as required and attend court hearings and other legal matters as required.
  Revised on: November 6 2025
• Coordinate all recordings and documentation of casino as requested by surveillance management for adjunct departments occurring on individual shifts.
• Understand and operate all surveillance CCTV videotape camera switching reprogramming equipment and use of all computer equipment.
• Work with the Director of Surveillance to establish policies and procedures for monitoring compliance with the Rhode Island Lottery state and local law enforcement.
• Administer department policies procedures objectives and standards.
• Schedules evaluates counsels disciplines and trains staff members while promoting teamwork.
• Maintain strict confidentiality within the established guidelines.
• Performs additional duties as required.

Qualifications:

• Two years Surveillance operator experience
  Two years knowledge of monitor room equipment
  Broad knowledge of casino procedures and gaming regulations
  Previous supervisory experience preferred

License Requirements:

Rhode Island Department of Business Regulation Gaming Operations License

Physical/Mental Requirements:

• Frequent sitting speaking seeing hearing and listening
  Occasional twisting kneeling handling wrist motion bending and working in tight spaces
  Work a schedule that may include nights overnights weekends and holidays.

Working Conditions:

• Work indoors in cramped quarters frequently in climate-controlled environment
  
  

Whats in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Target Salary Range: ($55000)

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Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Required Experience:

Manager