Outside Renewals Rep Security

Build your best future with the Johnson Controls team

As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!

What we offer

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package Available day one

• Company vehicle

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us out!: you will do

  The primary role of the Outside Renewals Rep is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts higher revenue per customer and ensure greater customer satisfaction.

  How you will do it

  • Adhere to current Johnson Controls policies procedures products programs and services.

  • Manage all retention activities within an assigned service agreement customer base.

  • Responsible for retention customer satisfaction and growth within the customer base.

  • Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers plus an intimate knowledge of each account (e.g. key decision-makers equipment service contract history etc.).

  • Interface effectively with district operations to deliver and improve service delivery.

  • Determine customer needs and develop sales strategies to meet those objectives.

  • Monitor contract expiration dates and proactively engage stakeholders to initiate renewal discussions.

  • Identify opportunities to optimize contract terms pricing and service levels during renewals.

  • Work closely with front sales team to address customer needs in terms of upgrades or expansion

  • Report progress and metrics to operation and corporate teams on a weekly and monthly basis.

  What we look for

  Required

  • 3 years in account management customer success or contract renewals in fire/security or related technical services (HVAC building automation)

  • Experience dealing and negotiating contracts

  • High school diploma or professional training certificate

  Preferred

  • Highly motivated and success driven.

  • Excellent communication skills and ability to quickly qualify opportunities.

  • High degree of self-discipline. Independent creative thinker.

  • Ability to sell intangible services.

  #SalesHiring

  Salary Range: HIRING SALARY RANGE: $54k-78k (Salary to be determined by the educationexperience knowledge skills and abilities of the applicant internal equity and alignmentwith market data.) This role also offers a competitive Sales Incentive Plan that will take intoaccount volume and margin on a project quarterly and annual basis. This position includes acompetitive benefits package. The posted salary range reflects the target compensation forthis role. However we recognize that exceptional candidates may bring unique skills andexperiences that exceed the typical profile. If you believe your background warrantsconsideration beyond the stated range we encourage you to apply. To support an efficientand fair hiring process we may use technology assisted tools including artificial intelligence(AI) to help identify and evaluate candidates. All hiring decisions are ultimately made byhuman reviewers. For details please visit the About Us tab on the Johnson Controls Careerssite at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.