Outbound Call Operator Italian Native Speaker (Permanent Role Madrid Based)
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Join us on our exciting journey!
We are recruiting a new Outbound Call Agent with native level of Italian and proficient working with databases and office.
If you want to play a key role in amulticultural dynamic and committed teamthis could be the role for you!
Essential Functions:
Analyze Panel Sample design to ensure feasibility and Follow-up of Design Fulfilment.
Recruit target doctors and follow-up on their participation. Create doctors engagement.
Promotes HCP collaboration in syndicated ad-hoc PMR studies based on established standards. Initiates follow-up calls with panelists to achieve maximum rate of return.
Transition doctors to the official Incentive Program and support implementation of adaption to Local Fiscal / Legal regulations. Investigates resolves and processes panel incentives issues within defined guidelines in order to facilitate timely receipt of compensation.
Support doctor during their E to E participation and act as the Voice of Doctor in new projects set-ups market analysis feasibility etc.
Work cross-functionally with coding team to resolve data quality issues.
Qualifications:
Italian Native Speaker. English is a plus.
High School Diploma or equivalent Req.
One (1) years exposure to medical products and/or doctors offices Pref.
Good communication skills.
Ability to follow established procedures to resolve routine matters.
We invite you to join IQVIA
IQVIA is a leading global provider of advanced analytics technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at
IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age race national origin gender or other protected status.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
Key Skills
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- Account Development
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- Customer Support
- Corporate Marketing
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
