Business Analyst Junior

Must Haves:

• 2 years of experience as a Business Analyst in IT or digital health environments
• Proven experience in business process design and implementation.
• Excellent stakeholder engagement and communication skills.
• Experience facilitating product integration projects as a business process subject matter expert.
• Strong knowledge of Identity and Access Management (IAM) framework

Description

Desired Skills:

• Experience in the digital health ecosystem.
• Proven ability to apply IAM framework.
• Strong analytical problem-solving and communication skills.
• Ability to work collaboratively in a cross-functional and evolving environment.
• Experience with business intelligence tools dashboards or reporting systems.
• Strong knowledge of ITSM practices.

Required Skills:

• Requirements elicitation and process design/implementation to support project lifecycle and business operations.
• Excellent stakeholder engagement and communication skills.
• Produce clear accessible standards-aligned documentation.
• Solid understanding of data integrity principles and quality assurance.
• Create and execute BAT for product testing.

Required Experience / Evaluation Criteria: 100 points

• Operational or similar Business Analyst experience. 35 points
• Experience facilitating identity and access operations or similar authorization processes. 35 points
• Experience facilitating product service or similar integration projects. 15 points
• Experience driving business process improvement and documentation initiatives. 15 points

Deliverables Include:

• Process Implementation: Support implementation of business processes and provide input to process improvements.
• Operations Support: Coordinate client integration to ONE ID with focus on client engagement client support and end-user authorization.
• Project Support: Provide project coordination support for product integration initiatives.
• Documentation: Provide input to process documentation user guides and operational workflows.

Operational responsibilities:

• As a subject matter expert facilitate ONE ID operational activities including stakeholder requests incidents and escalations within Service Level Agreement timelines.
• Execute IAM processes including end-user authentication and authorization and service implementations.
• Engage and communicate with stakeholders and clients to understand and meet their needs.
• Design implement and document process improvements aligned with evolving business needs.

Project Responsibilities:

• Serve as subject matter expect for projects requiring ONE ID integration.
• Lead requirements elicitation documentation and validation.
• Conduct readiness assessments.
• Provide operational support to facilitate project delivery.

Service Transformation Responsibilities:

• Contribute to process improvements process redesign process documentation and Business Acceptance Testing (BAT) design/execution.
• Support change management activities and produce client communications.

Additional Terms

• The term of this Engagement Assignment is for 250 Business Days for 1 Junior Business Analyst with an option to extend for up to an additional 250 days at the Agencys discretion. The Engagement Assignment may be extended for unused Business Days at the Agencys discretion.
• The resource will comply with the Agencys policies and procedures.
• The Agency systems cannot be accessed from outside the province of Ontario and Agency assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from the Agency.
• Assignment Type: This position is currently listed as Hybrid. The resource under this request will be required to work onsite as per Hiring Manager sole discretion.