Trainer

Danville, VA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Trainer

Position Overview

The Trainer will support the Citys technology implementation and modernization efforts by developing and delivering effective training programs for end users staff and stakeholders. This role is responsible for ensuring successful user adoption of new systems tools and business processes across City departments.

The ideal candidate will have experience training diverse audiences in a public-sector or municipal environment and will be skilled in translating complex system functionality into clear user-friendly instruction. Training may support enterprise systems such as financial management platforms permitting and licensing systems HR applications public safety tools and citizen service technologies.

Key Responsibilities

Training Development & Delivery

Design and deliver instructor-led and virtual training sessions for City staff and stakeholders.
Develop training plans aligned with project schedules system deployments and organizational needs.
Customize training content to meet the needs of different departments and user groups.

Training Materials & Documentation

Create and maintain user guides training manuals job aids quick reference sheets and instructional presentations.
Support the development of standard operating procedures (SOPs) and end-user documentation.
Ensure training materials are clear accurate and accessible for non-technical audiences.

User Adoption & Change Support

Support change management efforts by helping users understand new workflows and system enhancements.
Provide ongoing support during system rollouts upgrades and process transitions.
Gather user feedback to improve training effectiveness and identify areas requiring additional support.

Collaboration & Stakeholder Engagement

Work closely with project managers business analysts IT teams and department leadership to align training with operational requirements.
Coordinate training schedules logistics and participation across multiple City departments.
Serve as a point of contact for training-related questions and user support needs.

Evaluation & Continuous Improvement

Assess training outcomes through participation metrics evaluations and performance feedback.
Identify gaps in user knowledge and recommend additional training or support strategies.
Continuously update training content as systems and processes evolve.

Skills & Competencies

Strong presentation and facilitation skills for diverse audiences.
Ability to simplify complex concepts into clear practical instruction.
Excellent written communication skills for documentation and training development.
Strong organizational skills and ability to manage multiple training initiatives simultaneously.
Collaborative mindset and ability to work effectively with cross-functional teams.

Minimum Qualifications

Education

Bachelors degree in Education Communications Information Systems Public Administration or a related field (or equivalent experience).

Experience

5 years of experience delivering training or instructional support preferably in a government or public-sector environment around IT Projects.
Experience supporting enterprise software implementations or IT modernization initiatives.
Familiarity with systems commonly used by municipalities such as ERP HR platforms permitting systems or citizen-facing applications.

Work Location:

This position is hybrid with work performed both remotely and at the City of Danville Virginia office

ABOUT THE COMPANY

Headquartered in Leesburg Virginia Zenius Corporation is a HUBZone-certified small business. Zenius specializes in providing Grants Management IT Modernization Acquisition Management and Financial Management services to Federal agencies. Zenius is selected by Inc 5000 as one of the fastest-growing companies in the DC Metro Area awarded inand 2020. Zenius is also listed by Financial Times as one of the fastest-growing companies in the Americas in 2021. Zenius is an awardee of 2019 Best of Leesburg winner (Business Management Consultant category).

BENEFITS

Zenius Corporation is an employee-oriented company. Join us now and help us grow!

We offer a competitive benefits package that includes paid holidays and paid time off medical insurance including health vision dental insurance 401K matching Flexible Spending Account and flexible schedules as per business needs. We also work with our employees on training and professional certification plans that benefit the employee.

EQUAL OPPORTUNITY EMPLOYER:

Zenius Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws. Zenius complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Zenius Corporation expressly prohibits any form of unlawful employee harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status.

Trainer Position Overview The Trainer will support the Citys technology implementation and modernization efforts by developing and delivering effective training programs for end users staff and stakeholders. This role is responsible for ensuring successful user adoption of new systems too...