Sr. Engineer Seismic Platform

Irvine, CA - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title : Sr. Engineer - Seismic Platform

Experience Required - 8 Years

Must Have Technical/Functional Skills

Strong stakeholder communication and support triage capabilities

Customer service orientation and excellent written communication skills

Strong SaaS platform administration and role bases access management

Ability to design scalable rule-based access and content distribution models

Reporting and dashboard development with strong analytical skills

Process mapping of onboarding/offboarding workflows

Clear documentation and configuration management discipline

Experience with regression testing release evaluation and impact analysis

Ability to document business requirements do unit testing/ regression testing facilitate end users training

Troubleshooting diagnostic and root cause analysis skills

Continuous improvement mindset

Roles & Responsibilities

Process user access requests within 24 hours. Provision access and ensure correct roles and permissions are set

Conduct platform license audits on a regular cadence

Monitor role changes from re-orgs and update user profiles in bulk accordingly (monthly)

Manage deactivation/reactivation requests within 24 hours

Maintain documentation of core user groups their purpose and permissions (Internal/External Sales Sales Ops Marketing Product etc.)

Create a dynamic rule-based approach to grant content access for the various audiences we serve

Monitor content profiles for adoption and conduct profile maintenance

Perform initial diagnostic assessment and resolve common issues

Respond to Seismic Support inbox inquiries within an hour and reroute complex requests to the relevant stakeholders

Research support- queue workflow improvements including ChatGPT theme analysis

Identify future opportunities for automated user-provisioning workflows

Build/maintain Seismic dynamic reports dashboards and core metrics

Perform platform health monitoring

Define standardized (canned) dashboard templates

Improve or redesign reporting architecture

Document Seismic configurations dependencies and process flows

Document upstream and downstream partner groups

Evaluate Seismic releases

Perform regression testing and impact analysis

Pilot early-access features and update documentation accordingly

Maintain platform configuration references

Maintain Seismic change log

Salary Range - $120000 to $160000

TCS Employee Benefits Summary

Discretionary Annual Incentive

Comprehensive Medical Coverage Medical and Health Dental & Vision Disability Planning & Insurance Pet Insurance Plans

Family Support Maternal and Parental Leaves

Insurance Options Auto and Home Insurance Identity Theft Protection.

Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement.

Time Off Vacation Time Off Sick Leave and Holidays.

Legal and Financial Assistance Legal Assistance 401K Plan Performance Bonus College Fund Student Loan Refinancing.

Job Title : Sr. Engineer - Seismic Platform Experience Required - 8 Years Must Have Technical/Functional Skills Strong stakeholder communication and support triage capabilities Customer service orientation and excellent written communication skills Strong SaaS platform administrati...