Supervisor Total Rewards Full Time (Flamingo LV)

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profile Job Location:

Las Vegas, NV - USA

profile Monthly Salary: Not Disclosed
Posted on: 21 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

The Caesars Rewards Supervisor oversees Caesars Rewards Representatives to ensure all policies procedures and duties are properly followed. This role is responsible for training team members maintaining consistency and resolving customer conflicts using sound judgment and available resources. When not addressing supervisory tasks the supervisor may also perform representative duties.



Responsibilities
  • Travel required Caesars Palace Paris Horseshoe Cromwell LINQ Planet Hollywood Harrahs and Flamingo.

  • Supervise and support Caesars Rewards Representatives ensuring compliance with policies and procedures.

  • Coordinate and monitor promotional activities confirming all rules are followed.
  • Communicate updates on new policies procedures and departmental standards (e.g. dress code customer relations).
  • Train new team members and provide necessary codes and materials for onboarding.
  • Stay informed about hotel functions and amenities to assist guests effectively.
  • Perform administrative tasks including reports and assigned projects in a timely manner.
  • Assist with events and tournaments as needed.
  • Escalate severe issues (system customer or employee-related) to the Manager immediately.
  • Carry out additional duties as requested by management.



Qualifications
  • Must be 21 years of ageand able to obtain a Gaming Sheriffs card.

  • High School diploma or equivalent.

  • Minimum of 1-year supervisory experience required

  • Proficiency in PC skills and Microsoft applications; familiarity with CMS and WINet is a plus.

ADDITIONAL REQUIREMENTS

  • Communicate clearly and professionally in all interactions.

  • Maintain a friendly and outgoing demeanor.

  • Work effectively in a fast-paced environment.

  • Comfortable with moderate exposure to second-hand smoke.

  • Adapt to elevated noise levels in the workplace.




Required Experience:

Manager

DescriptionThe Caesars Rewards Supervisor oversees Caesars Rewards Representatives to ensure all policies procedures and duties are properly followed. This role is responsible for training team members maintaining consistency and resolving customer conflicts using sound judgment and available resour...
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Key Skills

  • Abinitio
  • Administration And Accounting
  • Android
  • Bid Management
  • Inventory Management
  • Embedded C

About Company

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Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. ; More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. ; This inclusive resort provides y ... View more

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