Senior Regional Liaison (Stokes, Rockingham, Caswell, Forsyth, Guilford, Alamance, Davie, Davidson, Randolph counties)

Winston Salem, NC - USA

Monthly Salary: $ 81068 - 129708

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

The County Engagement Team at Blue Cross and Blue Shield of North Carolina (Blue Cross NC) builds strong local partnerships and a deep understanding of all 100 North Carolina counties to deliver exceptional service and support to agencies organizations and individuals across the state.

The Senior Regional Liaison plays a critical role in this mission by serving as a trusted partner to a designated cohort of North Carolina counties. This role focuses on cultivating meaningful relationships with community leaders gaining insight into county-specific needs and priorities and advancing alignment with Blue Cross NC business segmentsincluding Medicaid Medicare and the Federal Employees Program (FEP).

As the primary point of contact within assigned counties the Senior Regional Liaison leads the design coordination and delivery of programs processes and initiatives that support both community needs and organizational goals. The assigned counties for this role include: Alamance Davidson Davie Forsyth Guilford Randolph Rockingham Stokes Surry and Yadkin.

What Youll Do

Develop and execute strategiccommunity focusedinitiativesthat advance Blue Cross NCs brand and businessobjectives including member outreach and retention. Strategies include but are not limited to maximizing access to and quality of health care for community members.
Build andmaintaina comprehensive understanding of county demographics resources challenges and prioritiesto inform engagement strategies.
Serve as the primary liaisonbetween community stakeholders and Blue Cross NC.
Collaborate with principal program managersfor public health andfaith basedinitiatives to implement strategies at the local level.
Communicate regularly aboutcounty levelactivitiesthrough thorough reporting andestablishedinternal communication channels.
Oversee the planning implementation and evaluationof programs and community engagement strategies.
Identifyopportunities for collaboration and alignmentthat advance community health outcomes and organizational goals.
Manage policies and procedures and oversee projects and programs ensuringobjectivesaremetand deliverables are completed on time.
Represent Blue Cross NCat community meetings events and forums.
Develop and build business casesforcounty levelfunding initiatives.
This role involves frequent community engagement with about 80% oftimespent in the field and regular travel across assigned counties.

*MUST CURRENTLY RESIDE IN ONE OF THE LISTED COUNTIES*

What You Bring

Bachelors degree or advanced degree (where required)
5 years of experience in related field
In lieu of degree 7 years of experience in related field

Bonus Points

Excellent written and verbal communication skills to effectively work with diverse groups.
Proventrack recordofcommunity engagement relationship-building and program management with a strong understanding of local or regional dynamics.
Ability toidentify analyze and understand target audiences and their specific program needs.
Proven knowledge of policies and procedures to improve program efficiency and effectiveness.
Utilize reports and records of activities to ensure progress is beingaccomplishedtoward specified programobjectivesand modify or changemethodologyasto redirect activities andattaingoals.
Ability to own and make needed decisions to ensure the successful resolution of issues problems and changes within the program that do not alter or defer significantly from the agreed-upon milestones and major deliverables.

WhatYoullGet

The opportunity to work at thecutting edgeof health care delivery with a teamthatsdeeply invested in the community
Work-life balance flexibility and the autonomy to dogreat work
Medical dental and vision coverage along withnumeroushealth and wellness programs
Parental leave and support plus adoption and surrogacyassistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Learn more

Salary Range

At Blue Cross NC we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training specialized skill sets licensure and certifications and other business and organizational base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus* 401(k) with employer match Paid Time Off (PTO) and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$81068.00 - $129708.00

Skills

JOB ALERT FRAUD: We have become aware of scams from individuals organizations and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on If you have already provided your personal information that you suspect is fraudulent activity please report it to your local authorities. Any fraudulent activity should be reported to: .

Required Experience:

Senior IC

Job DescriptionThe County Engagement Team at Blue Cross and Blue Shield of North Carolina (Blue Cross NC) builds strong local partnerships and a deep understanding of all 100 North Carolina counties to deliver exceptional service and support to agencies organizations and individuals across the state...