Voice and Video Engineer (Tier II)
Share
Job Location:
Washington, AR - USA
Monthly Salary:
$ 86000 - 138000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities
Peraton is looking for a Voice and Video Engineer to support a contract onsite in Washington this role the Voice and Video Engineer will be responsible for configuring managing monitoring and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints.
Peraton has served as the prime contractor for this program since its inception in the 1980s. We provide high-level government leaders with reliable secure voice video and fax communications anytime anywhere in any environment in support of day-to-day operations. We support a secure worldwide high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions and engineering support for the delivery of system network software and security solutions.
TheVoice and Video Engineeris responsible for but not limited to:
- Tier II phone support of reported customer incidents supporting network conference room video systems desktop video systems video conferencing systems video gateways and video control systems.
- Provide End User support to include in-room and external network support with graphical user interface access and operability; troubleshooting scheduling and administering video teleconferences.
- Conduct testing and configuration of existing hardware including application of security controls generation and application of security certificates and specialized configuration testing for individual platforms.
- Perform patch and firmware upgrades of devices break/fix support and daily operations and management support including onsite assistance for special events.
- Testing and evaluation of video infrastructure equipment such as multi-controller units meeting systems video content servers and video control systems.
- Testing and evaluation of video endpoint devices and associated peripherals.
- Documentation and reporting of all associated testing activities.
- Develop and provide training to end users on the various endpoint devices.
Qualifications
Required Qualifications:
- An active/current TS/SCI Security Clearance is required.
- Must be able to work shift schedule (Panama) supporting 24/7 operations.
- Bachelors degree in computer science or related field and 5 years of related experience or a commensurate combination of education training and experience is required; four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.
- A current 8140/8570 IAT Level II compliant certification.
- Strong understanding of VoIP and Video technologies (Avaya Cisco Tandburg and/or Webex etc.).
- Minimum of three (3) years of experience in support of Cisco CUCM environment for video collaboration.
Desired Qualifications:
- Current CCNA certification.
- Experience with the ITIL library in support of incident and change management.
- Experience with a maintenance ticketing system to manage incidents and problems.
- Knowledge of Solarwinds Splunk and Variphy monitoring systems.
- Previous experience supporting a government and/or Department of Defense customer.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Required Experience:
IC
Key Skills
- EIGRP
- VOIP
- VMware
- Avaya
- BGP
- LAN
- OSPF
- QoS
- Project Planning
- Scripting
- Unity
- Troubleshooting
About Company
Peraton provides innovative solutions for the most sensitive and critical programs in government today, developed and executed by scientists, engineers, and other experts.
