Clinical Site Payments Specialist

Location: Global/Remote (Americas focus). Residence in Brazil or Argentina.

Working modality: Hybrid ideally (with location in Sao Paulo or Buenos Aires) with home-based possibility.

FSP-sponsor specific.

Are you passionate about ensuring clinical sites receive accurate timely payments that keep global trials moving Do you thrive in fastpaced environments enjoy problemsolving and love partnering with teams across the world If so this role might be the perfect fit.

Were looking for a Clinical Payments Specialist to lead the endtoend clinical site payment process across the Americas this highly visible and impactful role youll oversee a global payments portfolio support internalization initiatives collaborate with operational teams and ensure worldclass service to clinical sites and internal stakeholders.

What Youll Do

As a key member of our global payments team you will:

• Lead and oversee the work of team members and vendors to guarantee accurate and timely investigator site payments.

• Drive the site payment internalization initiative setting priorities and ensuring flawless execution.

• Manage complex non-routine payment workflows helping resolve issues quickly and efficiently.

• Act as the main point of contact for Global Clinical Operations investigators and other internal/external partners.

• Collaborate with vendors and site contracts teams to establish accounts and clarify payment terms.

• Monitor and optimize payment processes ensuring compliance and continuous improvement.

• Maintain payment tracking systems (Smartsheet Power BI) and ensure ALCOACcompliant financial documentation.

• Provide training and serve as Subject Matter Expert on clinical site payments for global teams.

• Support audits reporting reconciliations and system enhancements across the portfolio.

• Continuously identify process improvements and champion operational excellence.

What Were Looking For

The ideal candidate brings a mix of leadership financial acumen operational excellence and strong communication skills. You are someone who can navigate complexity work across global teams and remain calm under pressure.

Must-haves:

• Bachelors degree

• 4 years in finance pharma biotech clinical operations or investigator payments

• Advanced skills in Microsoft Office (Excel PowerPoint Word Outlook)

• Fluent in written and verbal English and Portuguese. Preferable to also have written and verbal Spanish skills.

• Strong analytical organizational and problemsolving skills

• Excellent communication and stakeholder management abilities

• Ability to work independently and in matrixed global teams

Preferred:

• Knowledge of clinical trial payment processes in North America & LATAM

• Experience managing vendors

• Familiarity with CTMS systems (Oracle CTMS preferred) ClinRun Smartsheet SharePoint MS Project

• Understanding of financial files investigator budgets and contract implications

• Comfortable presenting to small/medium audiences

• Flexible techsavvy and highly organized with a positive proactive attitude

Why This Role Matters

Clinical trials depend on efficient transparent payment processes to maintain strong site relationships and support operational this role your work directly impacts trial performance site satisfaction and overall study execution across the Americas and beyond.

If you want to make a real difference in global clinical research while growing your leadership and operational expertise wed love to hear from you!

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.