Growth Partner

Pretoria - South Africa

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Growth Partner (Account Manager / Farmer Revenue & Relationship Management)

(Region-flexible / Office-based with periodic merchant visits)

Want a Role Where Your Relationships Actually Drive Business Growth

This role is perfect for someone who cares deeply about merchants understands commercial levers and wants to own a portfolio they can shape and grow. Not a support role. Not a reactive role. A true commercial relationship-ownership role.

A fast-scaling fintech organisation is searching for a Growth Partner to take responsibility for a defined base of merchants ensuring they stay active grow their revenue deepen engagement and adopt more products that make their businesses stronger.

If youre equal parts relationship-builder and commercial thinker keep reading.

Job details

Grow Revenue

Analyse merchant behaviour to spot cross-sell & upsell opportunities
Increase adoption of digital payments funding products software & VAS
Build a proactive pipeline of commercial opportunities
Drive base revenue growth with precision and accountability

Retain & Protect the Base

Identify churn risk early through data and trends
Re-engage low-usage or dormant merchants
Resolve issues by collaborating with Support & Operations
Keep your portfolio active healthy and profitable

Build Long-Term Relationships

Serve as the trusted advisor for your merchants
Run structured lifecycle check-ins
Host education sessions to help merchants unlock full product value
Bring merchant insights back into Product Marketing & BI

Requirements

35 years in account management customer success retention or commercial roles
Strong communicator across WhatsApp phone email and in-person visits
Naturally empathetic but commercially sharp
Data-driven disciplined and confident using CRM tools
Someone who takes full ownership of their portfolio and outcomes

If youre ready to manage a book of business with purpose and precision this is your next step.

Growth Partner (Account Manager / Farmer Revenue & Relationship Management) (Region-flexible / Office-based with periodic merchant visits) Want a Role Where Your Relationships Actually Drive Business Growth This role is perfect for someone who cares deeply about merchants understands commercial lev...