Customer Care Coordinator – Travel Services
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Job Location:
Marshall County, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client this role you will help guide travelers through the planning process while ensuring each client receives attentive professional support.
Key Responsibilities
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Serve as a primary point of contact for travel-related inquiries
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Provide timely and accurate responses to customer questions
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Support travel planning coordination and itinerary updates
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Monitor client needs before during and after travel
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Maintain detailed documentation and follow-up communication
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Adhere to company procedures and service standards
Qualifications
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Strong customer service and relationship-building skills
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Detail-oriented with strong follow-through
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Self-directed and comfortable working remotely
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Experience in customer service sales support or administration preferred
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Comfortable learning new systems and online platforms
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Interest in travel or tourism is a plus
What We Provide
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Training tools and ongoing mentorship
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Flexible remote work environment
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Advancement opportunities within the organization
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Positive service-focused team culture
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
