Staff Application Administrator Supporting Power Operations

At PGE our work involves dreaming about planning for and realizing a smarter cleaner more enduring Oregon neighborhood. Its core to our DNA and we havent stopped since we started in 1888. We energize lives strengthen communities and drive advancements in energy that promote social economic and environmental progress. Were always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Job Function Summary

Application Administration Maintains integrates and implements software applications within the organization. Performs software application testing quality assurance configuration installation and support to ensure smooth stable and timely implementation of new software and updates to applications. Ensures proper controls are established and maintained over test and production systems and software source code.

Key Job Information

Staff Application Administrator 6010

Grade 6
Career Level: P2

Intermediate Professional Requires expanded professional-level knowledge and experience in own area; incumbents continue to acquire higher-level knowledge and skills. Expands on high-level knowledge of the company processes and customers. Solves a range of more complex problems. Analyzes possible solutions using advanced knowledge and applying protocols. Operates independently and receives only a moderate level of guidance and direction.

Key Responsibilities

Application Support (ASUP) Identifies and resolves issues with applications following agreed procedures. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.

Configuration Management (CFMG) Applies tools techniques and processes to track log and correct information related to configuration items ensuring protection of assets and components from unauthorized change diversion and inappropriate use.

Problem Management (PBMG) Investigates problems in systems processes and services. Assists with the implementation of agreed remedies and preventative measures.

Incident Management (USUP) Following agreed procedures identifies registers and categorizes incidents. Gathers information to enable incident resolution and promptly allocates incidents as appropriate. Maintains records and advises relevant persons of actions taken.

Porting/Software Configuration (PORT) Assists in the configuration of software and equipment and the systems testing of platform-specific versions of one or more software products. Documents faults implements resolutions and retests to agreed standards.

Systems Design (DESN) Specifies user/system interfaces and translates logical designs into physical designs taking account of target environment performance security requirements and existing systems. Produces detailed designs and documents all work using required standards methods and tools including prototyping tools where appropriate.

Education/Experience/Certifications

Education Requires a bachelors degree in business computer science engineering management or other related field or equivalent experience.

Experience Typically two or more years in related field.

Competencies (Knowledge Skills Abilities)

Functional Competencies

Working knowledge of change-management processes

Working knowledge of lifecycle planning of configuration items (CI)

Working knowledge of operating systems (e.g. Unix Windows)

Working knowledge of database concepts

Working knowledge of certificate management

Working knowledge of infrastructure concepts

General Competencies

Intermediate customer-focus skills

Intermediate accuracy skills

Intermediate risk management skills

Intermediate oral and written communication skills

Intermediate interpersonal skills

Intermediate decision-making skills

Physical and Cognitive Demands

Cognitive Level

Intermediate: Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.

Cognitive

Ability to adhere to set response times deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers managers and others within the organization

Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

Ability to adhere to pre-established schedule including start/stop time and break/lunch schedule typically for nonexempt positions although some exempt positions may have an established start/stop time

Ability to work long hours

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Ability to consistently meet attendance standards for regular reliable predictable full-time attendance for part- time positions change to part-time attendance

Ability to work shift schedule

Ability to work on-call schedule

Physical Capabilities

• Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)
• Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)
• Driving/travel/commute: Overnight inside/outside the service territory - Frequently (at least once a week or more)
• Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)
• Computer use (use computer regularly for entire work shift)
• Lifting/pushing/pulling: Up to 10lbs.
• Lifting/pushing/pulling: Up to 50lbs.
• Lifting/pushing/pulling: More than 50lbs.
• Carrying: Up to 10lbs.
• Carrying: Up to 50lbs.
• Carrying: More than 50lbs.
• Unstable surfaces requiring balance (i.e. moving equipment boats) (check all that apply):
  • Elevated areas (i.e. catwalks roofs and high buildings)
  • Confined spaces
  • Walking distances and surfaces (long distances and over rough uneven or rocky surfaces)
  • Stairs (over 10steps)
  • Ladders (over 10rungs)

Environment- Indoor/Outdoor

• Office
• Plant
• Field

Compensation Range:

Actual total compensation including a performance based incentive bonus is commensurate with experience skills qualifications education training and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company and at the same time support your well-being and professional development both now and into the future. To find out more click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected valued and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race color national origin gender gender identity sexual orientation age religion disability protected veteran status or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation or would like to request one please notify the Recruiter associated with the job posting. You may also make this request by contacting or by calling . The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed job is open until filled.