Collections Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Collections AnalystWhat does a successful Collections Analystdo A successful Collections Analyst at AIBMS will expertly manage timely collections accurate sales ledger maintenance and compliant cash application that supports business performance goals. Youll balance strong attention to detail with proactive client engagement to resolve disputes and reduce credit risk. You thrive in a collaborative FinTech environment and help clients focus on life while we simplify their financial operations.
What you will do:
- Manage accounts receivable activities including invoice processing and sales ledger maintenance
- Contact customers in arrears and prioritize recovery of aged outstanding balances
- Negotiate payment plans and follow-up on overdue payments to meet collection performance objectives
- Document all collection activities and communications in the collections system or database
- Liaise with third-party collection agencies and internal stakeholders to coordinate recovery efforts
- Investigate and resolve billing discrepancies disputes and payment allocation issues
- Monitor portfolio health generate aging reports and escalate high-risk accounts
- Support process improvements to reduce days sales outstanding and minimize credit exposure
What you will need to have:
- Proven accounts receivable and collections expertise with strong commercial acumen
- Experience with ERP systems such as SAP and with collections or CRM databases
- Advanced Excel proficiency (pivot tables lookup functions data analysis)
- Strong analytical decision-making and problem-solving capabilities
- Excellent communication and negotiation skills with the ability to manage difficult client situations
What would be great to have:
- Experience with reporting and visualization tools (for example Power BI)
- Background in payments merchant services or financial operations within FinTech
- Track record of meeting or exceeding collection performance targets
- Multilingual abilities or experience working with international client portfolios
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
IC
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
