Address:
801 East Jefferson Street
Phoenix Arizona 80534

Salary: $58212.00

Grade: 18
Opening Date: 02/12/2026
Closing Date: 02/27/2026

This position performs case management and monitoring of people on parole released to the community from the Arizona Department of Corrections Rehabilitation and Reentry (ADCRR) as well as those accepted for supervision under Interstate Compact Agreement (ICA). Officers will assist and manage their caseload in re-entry and transition to the community. This position is required to drive and travel on State addition this position performs special projects and other duties as assigned.
This is a safety-sensitive position which is defined as any job designated by an employer as a safety-sensitive position or any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others perA.R.S.23-493. This position is subject to the provisions of Department Order 522 Drug-Free Workplace.

Additional Requirements (for internal employees only):

PERFORMANCE EVALUATION Must receive a rating of meets expectations or better.
SUSPENSION An employee is ineligible to apply for a promotional opportunity during the one year period from the date the incident that caused the suspension occurred or the incident was reported by the employee whichever occurred last.
VOLUNTARY DEMOTIONS Employees accepting a voluntary demotion shall be required to remain in the classification/position requested for a period of at least two years before being considered for appointment to any other position. Voluntary demotion applicants must have an approved voluntary demotion memo on file with Central Promotional Register to be considered for a job offer. No job offers will be made without an approved voluntary demotion. The job offer will be made to the next available candidate.
DEMOTIONS (DISCIPLINARY) Any employee who has been demoted one level shall be ineligible to apply for a promotional opportunity for two years from the date of the demotion. If demoted more than one level the employee shall be ineligible to apply for a promotional opportunity for three years from the date of the demotion. A demotion received after the promotional process has started and prior to the promotion shall result in the permanent removal from that CPR. Once removed from a CPR for a demotion the applicant shall not be eligible to compete for a Correctional Officer Series position until two or three years depending on the number of levels demoted after the date of the demotion. The first day served of the demotion shall be considered the effective date of the demotion.


EDUCATIONAL STIPEND:

*Positions in this classification are eligible for an educational stipend: Associates Degree 2.5%; Bachelors Degree: 5%; Masters Degree or above: 7.5%. If you have completed one of these degrees submit the Education Supplement-Security form Education Supplement and documentation of your degree as noted on the form with your application. If eligible and appointed the stipend amount will be effective on the date of your appointment. Education requests submitted after the date of appointment are effective at the beginning of the pay period they are received in personnel. This stipend is subject to available funding and may be canceled at any time.

-Oversees offender case management in accordance with ADCRR policies; engages with staff law enforcement and the public; conducts crisis intervention behavior mentoring and redirection.
-Reviews offender history investigates sponsors and placements monitors release timelines conducts assessments interventions and processes case closures; conducts field contacts surveillance searches investigations and arrests.
-Writes summary reports of offender activity and progress investigative incidents release authorization reports and other Community Reentry and ADCRR departmental reports; writes emails and responds to email information inquiries; responds to telephone messages and completes phone calls.
-Researches and inputs data in Arizona Correctional Information System (ACIS) Community Reentry web-based case management system and other computer programs.
-Attends and actively participates in mandatory briefings/meetings staff training and departmental meetings; performs special projects and other duties as assigned by the supervisor and as appropriate to the assignment.
-Investigates violations prepares warrants ensures due process tracks warrant process and participates and testifies at Board of Executive Clemency (BOEC) and other court proceedings.
-Confers with supervisory staff to present discuss and resolve issues concerning offender case management.
-Collaborates and networks through business and community organizations and refers offenders for programming housing medical substance abuse sex offender employment and education services.

WORK CONDITIONS: Shift work; extended sitting; extensive reading and writing. Some light lifting with occasional heavy demands. May be exposed to hazards associated with security and guidance of inmates.

Knowledge of:
Arizona Revised Statutes (ARS) and criminal/civil court and administrative hearing procedures; Federal State and agency laws rules regulations policies and procedures governing adult community corrections system; principles methods and techniques of investigating surveillance interviewing and assessing; principles and techniques of caseload management; cultural and socioeconomic differences and effects on human behaviors.

Skill in:
Applying and interpreting Arizona Revised Statutes (ARS) and the applicable laws rules regulations policies and procedures governing the adult community corrections system; conducting investigations searches surveillance interviews and arrests; managing caseloads; applying the principles and methods of sociology and psychology in interactions with offenders; crisis prevention intervention; verbal and written communications; establishing and maintaining interpersonal relationships; using a computer and associated software such as ACIS and various implemented web based case management and other software programs.

Ability to:
Recognize and handle confrontational situations using defensive tactics and techniques; meet training and physical standards of the position with the ability to perform effectively in all phases of the job duties; complete Department training requirements and position specific training; pass pre-employment requirements.

Preferred Bachelors or Masters Degree in Criminal Justice or a related field from an accredited college or university. Five or more years of any combination of work experience in criminal justice/corrections human services or social services is required with a focus on managing a caseload/case management practices or a leadership/supervisory position. If no case management/caseload experience seven or more years of professional experience is required.

SPECIAL SELECTION FACTOR: Must be 21 years of age prior to admission in a Corrections Training Academy.

Some positions require a medical/physical evaluation psychological examination pre-employment drug screening and a background investigation prior to appointment. A current Arizona drivers license appropriate to the assignment is required at the time of appointment. As a condition of continued employment employees in a safety-sensitive position may be subject to random drug testing as required by Department Policy.

In an effort to maintain a safe environment all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical dental life short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans credit union membership and a wellness program
- An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Corrections Officer Retirement Plan (CORP).

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation.