Somekeyinfoforyou:
Wewerefoundedin2007
Wehaveprovidedover$3bnoffundingtosmallbusinessessofar
WehavebeennamedinCNBC&StatistaTop150UKFintechsfor2025
Wereaglobalteamwithadynamicpresencein6keylocationsaroundtheworld
Wereathrivingcommunityofover290innovativeminds
Wereavibrantmeltingpotcelebratingover27nationalitiesinourteam
Ourteambringsexperiencefromover740previouscompaniesfromstartupstoglobalgiants
WehavejustbeennamedasoneofFinTechsFinest50byWelcometotheJungle
WereproudtobeanaccreditedRealLivingWage employerensuringeveryoneispaidfairlyforthegreatworktheydo
A bit about the Role
Were looking for an experienced Senior Salesforce Administratorwho does far more than action incoming tickets. Youll be a proactive partner to our end usersimmersing yourself in how they work understanding their goals and helping them shape processes that truly improve their daytoday experience.
This role is ideal for someone who loves diagnosing business challenges collaborating closely with sales and operations teams and designing scalable solutions that drive meaningful be working in our cross-functional engineering team focused on serving our internal teams and helping them achieve their business goals.
What youll do:
- Work directly with sales operations and other customer-facing teams to understand their workflows and identify opportunities for improvement.
- Respond to tickets and BAU requests and then use this experience to reduce the maintenance burden and promote self-service
- Design enhance and optimise Salesforce processes automations and configurations.
- Act as a strategic advisorhelp teams rethink how they work not just implement what they ask for.
- Contribute to the Salesforce roadmap ensuring changes are robust scalable and aligned to broader business needs.
- Evaluate and integrate other tools and platforms when needed; bring a broad perspective on how different organisations solve similar challenges.
- Maintain platform health including security data quality and best-practice governance.
- Drive adoption through training documentation and user enablement.
What we think youll need:
- Demonstrable experience improving sales and operations processesyouve led meaningful change not just maintained systems.
- Broad tooling perspectiveexperience with related and alternative platforms (e.g. Braze Zendesk cross-channel communication tools marketing automation tools workflow automation tools). You understand problemsolving patterns not just Salesforce specifics.
- Salesforce expertiseSales Cloud Flow object modelling security dashboards reporting and system configuration.
- Experience working in technology companies preferably within or relating to embedded finance.
- Experience working within and across software engineering teamsto deliver and manage distributed flows
- A proactive mindsetsomeone who actively seeks opportunities to streamline processes reduce friction and elevate user experience.
- Strong communication and stakeholder management skillsyoure comfortable challenging assumptions and guiding teams toward better solutions.
- A keen advocate for automation especially AI-driven automation that drives great outcomes for customers while reducing cost to serve.
Next stepsIf this opportunity feels like the right fit for your next career move wed love to hear from you!
Even if you dont meet every requirement dont hesitate to apply or reach out to Chess (Internal Recruiter) on
Our hybrid approach
Working together in person helps us move faster collaborate better and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week but ideally 4 days. At Liberis we embrace flexibility as a core part of our culture while also valuing the importance of the time our teams spend together in the office
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