Creative Operations & Workflow Specialist

The Fluke Creative Studio is a fastgrowing inhouse agency that brings brand ideas to life across global audiences. As part of this team youll help shape how creative work flowsfrom intake to deliveryso our designers writers and producers can do their best work.

If you love optimizing systems improving processes and bringing clarity to complex workflows this role gives you the chance to make a meaningful impact on a highly collaborative and creative organization.

As the Traffic and Creative Operations Specialist youll serve as a key operational partner for the Creative Studio. You will manage workflow strategy capacity planning and tooling excellence to ensure projects move smoothly and teams are set up for success.

• Oversee endtoend traffic management including intake prioritization scheduling and delivery.
• Maintain clear efficient workflow processes across all stages of the creative lifecycle.
• Validate briefs scopes timelines and resourcing needs alongside Creative Studio leadership.
• Lead daily and weekly production meetings to align on priorities capacity and risks.
• Identify bottlenecks and proactively resolve issues before they affect timelines.

• Balance competing requests using business impact urgency and team capacity.
• Provide visibility into workload distribution utilization and upcoming demand.
• Support short and longterm resource planning identifying trends and resourcing gaps.
• Recommend sequencing tradeoffs or staffing changes when priorities shift.
• Advise stakeholders on feasibility timelines and scope expectations.

• Own and improve studio workflows processes templates and playbooks.
• Identify ways to reduce friction and accelerate speedtomarket without sacrificing quality.
• Support operational initiatives that enhance the studios scalability and consistency.
• Ensure teams receive clear briefs requirements and assets prior to kickoff.
• Drive continuous improvement through documentation retrospectives and data insights.

• Serve as an expert and operational owner of project management tools (e.g. Asana).
• Manage Digital Asset Management systems (e.g. Aprimo) for organization governance and versioning.
• Maintain accurate data to support reporting forecasting and decisionmaking.
• Build dashboards and reports on throughput utilization and cycle times.
• Support evaluation and adoption of new tools automation and AIenabled processes.

• Act as the operational link between the Creative Studio and Brand Product Marketing Digital Commercial and Regional teams.
• Guide stakeholders through intake prioritization and approval processes.
• Manage feedback cycles to ensure timely actionable reviews.
• Communicate status risks changes and expectations clearly and proactively.

• Oversee creative asset review cycles to ensure accuracy and brand alignment.
• Conduct operational quality checks prior to release or deployment.
• Support localization versioning and global distribution needs.
• Ensure assets are properly archived and tagged within the DAM.

• 3 - 6 years of experience in creative operations traffic management or project management within an agency or inhouse creative team.
• Strong understanding of creative workflows across design copywriting photography video and production.
• Handson experience with project management tools (e.g. Asana) and DAM platforms (e.g. Aprimo).
• Proven ability to manage highvolume complex workflows and competing priorities.
• Highly organized and systemsoriented with strong attention to detail.
• Excellent written and verbal communication skills with the ability to influence crossfunctional partners.
• Proactive problemsolver who thrives in fastpaced environments.

• Experience supporting technical industrial or B2B marketing teams.
• Familiarity with operational frameworks capacity planning models or creative production best practices.

• Competitive salary and performance incentives
• Comprehensive health dental and vision coverage
• Generous paid time off and company holidays
• Hybrid or flexible work arrangements
• Professional development and learning opportunities
• Inclusive collaborative culture committed to innovation and continuous improvement

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