Global Order Operations Analyst, Compliance and Controls

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About the job

The GO Ops Compliance & Controls Analystisa critical role responsible formaintainingstrong governance audit readiness and risk management across the Global Order to Cash (O2C) function. The role ensures SOX compliance revenue integrity SLA adherence and vendor governance.

As the central owner of key compliance processes this positionsafeguardsoperational reliability supports regulatory obligations and provides assurance to senior leadership.

Key Responsibilities

Compliance & SOX Controls

• Maintain SOX audit evidence and support internal/external audit testing.

• Coordinate walkthroughs ensuretimelyremediation of findings and keep documentation auditready.

• Manage the Go Forth report and collectinputas.

Governance of Outsourced Operations

• Perform regular SLA sampling and validation of activities handledby externalproviders.

• Analyze resultsidentifyprocess gaps and drive corrective actions.

• Maintain governance scorecards and support SLA compliance reporting.

BCommCSAT Reporting

• Consolidatecustomer satisfaction results and prepareinsightdrivendashboards.

• Support teams in creating action plans to improve customer experience.

Invoice Platform Contract & Service Oversight

• OverseeInvoice platformcontract management including SLAs and governance routines.

• Monitor service performance and ensure compliance with internal and audit requirements.

Receivables Risk Reporting

• Prepare monthly AR risk dashboards highlighting exposure trends and aging.

• Collaborate with Finance and Credit on risk mitigation and support quarterend activities.

Legal Collections Management

• Manage the operational relationship withexternalproviders.

• Ensureaccuratedocumentation andmonitorkey performance indicators.

About You

• Background in Order to Cash Finance Compliance Internal Audit or AR Controls

• Solid knowledge of SOX controls risk frameworks process documentation and audit testing.

• Familiarity withcomplianceworkflows control design and risk assessment activities.

• Strong analytical capabilities withproficiencyin Excel and advantage in Power BI.

• Experience using ERP or financial systems such as SAP Oracle or Salesforce.

• Comfortable working with multiple stakeholders across Audit Legal Finance and BPO partners.

• Experience collaborating with global teams or shared service centers.

• Exposure to continuous improvement methodologies (Lean Six Sigma)

This is ahybrid positionbased in our Warsaw office. You will be expected to be in the officethree days per week though time in office may vary depending on business needs.

The expected starting salary range for this role is PLN 121600.00 PLN 162000.00 per year. The amountaemployee will earn within the salary range will be based on factors such as relevant education qualificationsperformanceand our needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay paid leave product discounts and more designed to help you and your family stay healthy meet your financial goals and balance the demands of your work and personal life.Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.