Automotive Warranty Claim Processor
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Job Location:
Brentwood, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Andrews Cadillac is seeking an experienced Warranty Claim Processor to join our Mt. Juliet team. This position focuses primarily on warranty claim processing with service dispatching responsibilities as needed.
Andrews Transportation Group is a family-owned and operated organization committed to 100% customer satisfaction and team development. With locations in Brentwood and Mt. Juliet Tennessee we treat our employees and customers like family. Every team member plays a vital role in our success and we reward individuals who are motivated detail-oriented and passionate about the automotive industry.
Benefits
- Medical Dental & Vision Insurance
- Life Insurance
- 401(k)
- Paid Training & Career Development
- Paid Holidays
- Employee Discounts on Products & Services
- Work/Life Balance
- Competitive Compensation: Base salary plus monthly commissions and quarterly bonus opportunity
Responsibilities
- Process warranty claims accurately and in a timely manner
- Maintain service records in compliance with company and factory standards
- Verify factory and distributor claim requirements
- Reconcile warranty receivables and promptly resubmit rejected claims
- Follow up on outstanding warranty payments
- Arrange ship and track warranty parts returns
- Stay current on factory recalls bulletins and updates
- Open and close repair orders
- Ensure repair orders are properly documented including corrections and labor times
- Review repair orders for completeness and accuracy before closing
- Assist with service dispatching duties as needed
- Perform other duties as assigned
Qualifications
- Must be at least 18 years of age
- GM warranty experience required
- Reynolds & Reynolds experience preferred
- Strong organizational and multitasking skills
- Detail-oriented with excellent follow-through
- Authorized to work in the United States
- Ability to pass a pre-employment background check and drug screening
- Valid Drivers License required
(Service dispatching training provided for qualified candidates.)
Andrews Transportation Group is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating an inclusive environment for all employees regardless of race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
Andrews Cadillac is seeking a motivated individual to join our team as an Automotive Title Clerk. Andrews Transportation Group is an organization that focuses i...
