Product Owner for Aftermarket Documentation Tools

Join Nilfisk as our new Product Owner for Aftermarket Documentation Tools and help shape how service technicians and dealers across the globe access the vital information that keeps our machines this role you will blend customer understanding with technical insight to build digital tools that empower thousands of users every day. If you want to make a real impact in an international environment where ideas are valued and innovation thrives this opportunity is for you.

Major Function

As Product Owner you will lead the development and lifecycle management of our software tools that deliver accurate and userfriendly aftermarket documentation. You will act as the key bridge between business needs and technical execution ensuring our solutions support efficient service operations strengthen customer satisfaction and align with Nilfisks digital service strategy.
This position can be based in Budapest or Nagykanizsa and collaborates closely with service teams dealers and external development partners.

Essential Responsibilities

• Define and maintain a clear product vision aligned with aftermarket service goals.
• Develop and manage a roadmap prioritizing features based on user needs and business value.
• Collaborate with internal service teams external dealers and technical support to gather and refine requirements.
• Act as the primary liaison between business stakeholders and external development teams.
• Deliver training for internal and external users on tool functionalities and updates.
• Continuously improve the tools performance usability and user experience.
• Ensure alignment with documentation standards and guide integrations with systems such as PDMLink and SAP.
• Monitor performance collect user feedback and drive continuous improvement initiatives.
• Define KPIs for adoption accuracy and documentation delivery efficiency.
• Document processes and create training materials including videos.

Your New Team

You will join a globally connected Aftermarket & Service organization made up of passionate experts dedicated to supporting Nilfisks broad dealer and technician network. The team collaborates across borders combining strong technical knowledge with a customerfocused mindset.
As one colleague puts it: I enjoy working in this team because every idea matters. We experiment we challenge each other and we celebrate progressbig or small.

Why Join Us

Nilfisk is a global leader in cleaning equipment built on a culture of trust freedom and collaboration. You will join a workplace that values curiosity welcomes diverse perspectives and encourages you to question ideas so we can always find the best solutions together.

At Nilfisk mistakes are learning opportunitiesand growth is a shared journey. You will benefit from:

• An international inclusive working environment
• Opportunities to develop professionally and follow your own career path
• Strong support for learning and upskilling
• Local benefits and a modern workplace culture
• The chance to shape solutions used daily by service professionals worldwide

Qualifications to Succeed in the Position

We believe you will thrive in this role if you bring:

• Experience as a Product Owner or similar role focusing on software user experience and/or aftermarket documentation; automotive industry background is a plus.
• Understanding of aftermarket service processes technical documentation and dealer networks
• Strong communication skills and the ability to work effectively with diverse stakeholders
• The ability to translate complex requirements into clear business objectives
• Knowledge of parts cataloguing systems (e.g. EZparts) or similar tools
• Exposure to manufacturing or heavyequipment aftermarket operations
• Insight into ERP/PLM integrations and digital service platforms
• Fluency in English (written and spoken)
• A collaborative structured customerfocused and processoriented approach
• Good command of MS Office (especially Excel)

Interested

If this resonates with you we would be truly excited to hear from you. We look forward to receiving your application!

Lets create a cleaner future together