Customer Service Manager Manor, TX
Share
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
- Location: Austin / Manor TX
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Parks Coffee:
Parks Coffee is a privately owned office coffee service company providing drinks snacks and break room supplies to more than 15000 businesses across 12 branches with humble origins in the family garage. Back in 1986 Randy Parks had a vision of bringing gourmet coffee and professional equipment to the office dwelling the early days Randy worked as sales and route deliveryman while his wife Debbie handled the paperwork and ran a home daycare service. Now over thirty years later you will see them both in the office still honing the dream that has created a multi-million-dollar business with locations throughout Texas Oklahoma Arizona and southern California. Parks Coffee is an equal opportunity employer.
Job Summary
Key Responsibilities:
- Responsible for site visits and client retention
- Assist branches with grand openings
- Ensure we are compliant with local and national account standards; review corporate compliance reporting
- Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste o/s etc)
- Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
- Coordinate efforts to improve the customer retention and client experience at the point of sale
- Build retail pricing opportunities and encourage repeat sales (Best Practices) and introduce new products to increase revenue
- Drive compliance to merchandising standards
- Assess performance by location through audit reports (Quarterly District Evaluations)
- Perform the job functions of the Route Driver position when needed including driving a company vehicle over an established route to deliver products render services and fill and maintain vending and related equipment.
Preferred Qualifications:
- A Bachelors degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
- 3 years driving experience required.
- Valid Non-CDL Class C drivers license (unless otherwise indicated by state) and good driving record.
- Preferred 1-2 years experience in a customer service position or a minimum of 1 year of related experience.
- Route management retail and merchandising experience is preferred
- Ability to operate or willingness to learn material handling equipment (box truck handcarts etc.).
- Food & beverage experience
- Excellent communication skills required
- Must be able to travel to client sites
- Must be passionate about providing world class service to our clients and customers
- Must be able to lift 50 lbs. on a consistent basis.
Associates at Parks Coffee are offered many fantastic benefits.
Both full-time and part-time positions offer the followingbenefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits including Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services and Choice Auto and Home Program
In addition full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
For positions in Washington State Marylandor to be performed Remotelyclick hereor copy/paste the link below for paid time off benefits information. Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable : this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.
filter4
Required Experience:
Manager
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.
