Senior Manager, Business Operations
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 124400 - 201400
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
ROLE SUMMARY
The Senior Manager Business Operations reports to the Business Operations Lead for Pfizer Global Hospital & Biosimilars (GH&B) and provides day-to-day operational support to maximize the effectiveness of the global organization.
Specifically this role will be responsible for supporting communication and colleague engagement strategies that build morale promote desired colleague mindsets and behaviors and drive engagement. It also includes owning digital communications tools and channels that support the needs of the organization and its leaders as well as driving key recognition engagement governance and cultural initiatives globally.
The colleague will work collaboratively with and seek input from cross-functional team members such as members of the GH&B leadership team business operations peers manufacturing legal and others.
ROLE RESPONSIBILITIES
Lead key initiatives and programs related to GH&B internal colleague engagement (e.g. recognition leader engagement communication etc.) including driving planning content development and execution.
Manage and optimize global Sharepoint Viva Engage OnMessage group mailboxes and related internal channels in support of GH&B priorities.
Assist in the development of slide content videos and leadership talking points for internal meetings.
Ensure organizational changes content etc. are communicated regularly and/or in a timely manner across GH&B forums and to functional GH&B business operations colleagues.
Maintain a system to capture recognition and drive participation in internal programs to recognize and reward performance and achievements.
Support GH&B meeting and governance needs on an ad-hoc basis such as action and metrics tracking logistics planning for internal meetings/visits etc.
Support maintenance of GH&B externally-facing narrative key messages fact base and supporting resources (e.g. walking decks message guides etc.)
Draft internal and external leader communications (e.g. social posts talking points etc.) review metrics and develop optimization strategies
Support meeting planning and communication needs of key functions in partnership with business operations leaders including functional town halls organizational announcements and related needs.
Serve as a key point of integration across GH&B functions related to communication colleague engagement and business operations functions in particular identifying and advancing opportunities for improved alignment and best practice sharing across functions
Represent the function professionally and effectively in cross-functional forums.
BASIC QUALIFICATIONS
Minimum required: Bachelors degree preferably in communications English social sciences business/economics healthcare/pre-med or related fields
7 years experience in commercial/marketing manufacturing communications HR/Px or business operations preferably in complex global regulated or science-driven environments
PREFERRED QUALIFICATIONS
Masters degree
Excellent strategic thinking writing editing storytelling skills and editorial judgement with a proven ability to convey complex ideas across formats and channels.
Experience leading successful internal communications or colleague engagement initiatives and programs.
High attention to detail strong organizational skills and sound judgment under pressure.
Demonstrated track record working with and influencing both individuals and multidisciplinary teams in a complex fluid and matrix environment.
Excellent networking and relationship building skills and the ability to interact with confidence with various levels and functions.
Able to work to tight deadlines manage multiple projects at once and maintain professionalism under pressure.
Proactive self- starter and able to work independently.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
OTHER JOB DETAILS:
- Last Day to Apply: February 25 2026
- Work Location Assignment:Hybrid 2-3 days onsite/week Commercial Pfizer site required (per Pfizers Log in for Your Day Policy).
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Required Experience:
Senior Manager
Key Skills
- Disaster Recovery
- Order Management System
- SAFe
- TOGAF
- Business Management
- White Papers
- Investment Banking
- Middleware
- Project Management
- Sharepoint
- Order Fulfillment
- Google Suite
About Company
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