Senior Technical Program Manager II
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.
Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .
What were looking for
SurveyMonkey is looking for a high-impact Senior Technical Program Manager II to drive our most critical large-scale technical initiatives. You are a seasoned lead who thrives in fast-paced environments bridging the gap between Product Engineering Design and Customer Support. You possess the executive presence to report to leadership and the technical boots-on-the-ground experience to unblock engineering teams. Were looking for a teammate who doesnt just follow a process but optimizes it to ensure we ship high-quality software predictably and at scale.
What youll be working on
- End-to-End Delivery: Lead the execution of highly complex cross-functional programs from inception to launch ensuring alignment across our global R&D teams.
- Data-Driven Insights: You are an expert in project health metrics; you build and maintain sophisticated dashboards (JQL Google Sheets/Tableau) to provide real-time visibility into velocity risks and quality.
- Technical Problem Solving: Partner with Engineering Leads to identify technical dependencies and resource gaps facilitating trade-off discussions that keep projects on track.
- Lifecycle Mastery: Utilize Jira and Confluence to manage intricate workstreams ensuring documentation is clear and the source of truth is indisputable.
- Process Excellence: Continually refine the agile rituals and delivery frameworks for your specific workstreams to improve team predictable output.
Wed love to hear from people with
- Experience: 812 years of technical program management experience specifically within SaaS environments. You have a proven track record of shipping 23 v1 products or major platform migrations.
- Strategic Execution: You can take a vague product goal and decompose it into a concrete technical roadmap. You are a pro at bringing structure to chaos.
- Influence: Exceptional communication skills with the ability to influence VPs and Directors while remaining a trusted peer to individual engineers.
- Agile Expertise: Deep understanding of PDLC / SDLC and various agile flavors (Scrum Kanban etc.) with the wisdom to know when to follow the book and when to be flexible.
- Tooling Pro: Advanced proficiency in Jira/Atlassian suite specifically in using data to predict bottlenecks before they happen.
SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI-Hybrid
Why SurveyMonkey Were glad you asked
At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.
Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Your data
For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process such as sourcing candidates reviewing applications analyzing resumes or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.
Required Experience:
Manager
Key Skills
About Company
Easily create surveys and forms with AI and templates for employee and customer feedback, market research, event registrations and more. Get started free.
