HR Shared Services Specialist

Cork - Ireland

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data loss and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint youll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The role:

Proofpoint is seeking a HR Shared Services Specialist to join our growing team in Cork Ireland on a 12-month fixed term contract (maternity cover).

This role isa great opportunityto have direct impact on employee lifecycle and experiencethrough supporting with onboarding offboarding partnering with key HR Stakeholders and enhancing the employee experience.

The HR Shared Services Specialist will be the main point of contact for all HR inquiries frominitialrequests through fulfilment and will partner with our local and regionalpeople and cultureteams toidentifysolutions and resolve employee issues ina timelyfashion.

You will be expected to be independent and proactive with a customer service mindset and great stakeholder management skills.This role will supportthe areas ofAPJprimarily but will also support with EMEA andthe Global processes.

Your day-to-day:

Triaging cases via our service management systemand shared inboxes and providing resolutionin a timely mannerand meeting the SLAs to our employees and various internal and external stakeholders
Ensure the accuracy of employee data through the management of employee systems and processes
Support withonboarding offboarding and employee life cycle processes and queries
Partner with the Benefits Payroll HRBPs Immigration and compliance team in delivering the best customer servicebut also partner in various projects
Provide testing support for Workday updated releases integrationchangesand new functionality rollouts
Activelyparticipatein implementation of new policies and processes
Helpcreateauthor and manager the HR Shared services knowledgebase
Process a variety of HR transaction ensuring compliance and integrity throughout the system
Be able to provide reports and data analysis on request
Maintain discretion in matters of confidentiality at all times

Qualifications

1 year experience in a HR Shared Services hub ideally tech company but nota must
Strongproficiencywith Microsoft Office suite especially Excel Word and PowerPoint and other tools that helpeliminatemanual steps from HR processes by automating and integrating to ensure greater operational efficiency
Team player but also able to work individually
Exceptional problem solving time management and organizational skills
Ability to work efficiently in a fast-paced environment
Keen to learn and expand the knowledge and skills

Why Proofpoint

At Proofpoint we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons youll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging empower purpose and drive success-every day for everyone.

We encourage applications from individuals of all backgrounds experiences and perspectives. If you need accommodation during the application or interview process please reach out to .

How to Apply

Interested Submit your application along with any supporting information- we cant wait to hear from you!

Required Experience:

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...