AV agent
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The AV Technician is responsible for setting up operating maintaining and troubleshooting audio-visual equipment used for meetings conferences banquets and special events within the hotel. The role ensures high-quality technical support and exceptional guest service for all internal and external clients.
- Assist the manager in establishing service standards and procedures for Banquet and assures that they are achieved and followed by proper training supervision and control.
- Set ups audio video and lighting to meet guest requirements.
- Troubleshoots technical issues pinpoint faults and offer remedies during events.
- Works closely with the conference and banqueting team.
- Complies with hotel security fire regulations and all health and safety legislation.
- Excellent knowledge of front of house equipment and property management systems.
- Ensures compliance of brand standards.
- Undertakes all duties and responsibilities in accordance with the relevant work rules and standards.
- Responds to guest requests promptly in a professional and courteous manner.
- Completes all work orders with due diligence.
Qualifications :
High school diploma or equivalent required; technical training or AV certifications preferred.
13 years of experience in audio-visual live events hospitality or related field.
Familiarity with hotel banquet operations is a plus.
Proficiency with audio systems mixers microphones and speakers with video projection displays switchers and playback devices.
Knowledge of lighting setups (basic to intermediate). Ability to read event diagrams and cable layouts.
Understanding of conferencing platforms
Strong communication and customer-service skills /Strong attention to detail and time management.
Ability to handle pressure and solve problems quickly /Team-oriented with a professional guest-focused attitude.
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- E & I
- Low Voltage
- Customer Service
- Hospitality Experience
- Computer Networking
- Computer Skills
- Cabling
- Customer Support
- Schematics
- Human Resources
- Power Tools
- Troubleshooting
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
