Cafe Leader South Bay
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Job Location:
San Jose, CA - USA
Monthly Salary:
$ 34 - 39
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Blue Bottle our mission is to connect the world to delicious coffee. From seed to cup we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people the company and our planet.
About the Job
A Blue Bottle Cafe Leader creates a culture of belonging where teams with diverse backgrounds styles and perspectives can grow. They develop the team to consistently deliver great hospitality and coffee experiences while ensuring accountability for cafe standards and business goals.
About the job
A Blue Bottle Cafe Leader creates a culture of belonging where teams with diverse backgrounds styles and perspectives can grow. They develop the team to consistently deliver great hospitality and coffee experiences while ensuring accountability for cafe standards and business goals.
Our Cafe Leaders are responsible for the overall success of our cafes. They hire and build strong teams and are focused on training and developing each team member and future leader. They are also responsible for ensuring all our cafe guests experience exceptional hospitality and coffee experiences and for leading the cafe to achieve our financial and operational goals.
Our Cafe Leaders inspire our teams by living out our Guiding PrinciplesWelcome and Care for All Raise the Bar Build for Tomorrow Simplify and Go Grow Togetherevery day. They invite their team vendors and guests to create community through coffee.
You Will:
- Build develop inspire and retain an incredible team by providing direct feedback offering coaching and mentorship conducting regular development check-ins and leading performance management activities to nurture individual and collective growth
- Dedicate yourself to ensuring every guest enjoys an exceptional experience by leading from the front inspiring and empowering your team to exceed guest expectations consistently and turning each visit into a memorable occasion
- Manage the cafes day-to-day operations overseeing critical operations such as ordering writing schedules that align with the dynamic needs of the team and business banking procedures and meticulously reviewing and approving payroll to ensure a seamless and accurate operational flow
- Lead the cafe team by setting a high bar for performance metrics ensuring the continual surpassing of targets in sales guest satisfaction and overarching cafe goals
- Motivate team members to actively contribute towards achieving our company-wide sustainability goals fostering a sense of purpose and shared commitment to environmental responsibility
- Champion a work culture that prioritizes safety and respect; foster an environment where each team member feels secure and valued ensuring the workplace becomes a hub for collaboration creativity and mutual respect
- Collaborate seamlessly with other Blue Bottle teams and your Area Leader to craft creative initiatives that engage the local community strengthen relationships with regular guests and extend a warm welcome to newcomers
- Act as the guardian of quality and deliciousness coaching and training your team to uphold the highest standards for every beverage and food item served
- Uphold an unwavering commitment to health food safety and general safety guidelines
- Manage the Cafes Profit and Loss statement aligning it with overarching goals encompassing sales budget adherence and other strategic targets
- Address all team member concerns proactively demonstrating a keen understanding of the importance of a harmonious work environment
You Are:
- A strong and dedicated people leader who understands that collaboration takes work; you understand your team and cultivate the right experiences so team members and leaders can grow together
- A business leader who understands how to drive a cafe to financial success through operational excellence creative initiatives and building an amazing team
- Obsessed with hospitality you always anticipate the needs of guests and your community
- Deeply empathetic with an open and positive attitude toward problem-solving you are not afraid to ask challenging questions if it helps us do right by our teams guests and business
- Never satisfied with the status quo you are energized by ambitious and challenging goals
- Able to balance both the big picture and the nitty-gritty in shaping and leading the strategy for your cafe while also driving excellent day-to-day operations
- Flexible and creative in problem-solving you roll with the punches and have fun doing it
- Passionate about the planet and creating a sustainable future for our people the company and our planet
You Have:
- 2 years of retail/hospitality experience with a strong preference for coffee food and beverage
- 2 years of leadership experience leading a team of 10 people
- Proven experience in hiring training and developing team members
- Completed Blue Bottle Academys Barista training and validation program or will complete it within 90 days post-hire
- Existing Food Safety Certification required for the state you will be working in and for your specific role or will obtain it within 30 days post-hire
- A strong understanding of a profit and loss statement and knowledge of how to impact it
- Comfort using computer programs especially Google Drive tools (Sheets Docs Calendar)
- This is an on-site position; you must have a flexible schedule and be available to work mornings evenings weekends and holidays
- Ability to smell and taste; youre tasting and smelling coffee and food helping ensure quality control for each cup and plate
- Ability to listen and speak; youre listening and speaking with our guests to take and fill orders and guide and create experiences
A few benefits we offer:
- Comprehensive health dental and vision coverage for eligible employees starting on your first day
- Best-in-class coffee training and continuing education
- Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships)
- 401(k) plan
- Paid time off & paid volunteer hours
- 50% discount on all products both online and in-cafe; this includes food beverages whole-bean coffee and merchandise
- 2 free drinks during shifts for cafe team members
- Flexible spending account & commuter benefits
- Employee Assistance Program
- Additional benefits information
You are
- A strong and dedicated people leader who understands that collaboration takes work. You understand your team and cultivate the right experiences so team members and leaders can grow together
- A business leader who understands how to drive a cafe to financial success through operational excellence creative initiatives and building an amazing team
- Obsessed with hospitality you always anticipate the needs of guests and your community
- Deeply empathetic with an open and positive attitude toward problem solving. You are not afraid to ask challenging questions if it helps us do right by our teams guests and business
- Never satisfied with the status quo you are energized by ambitious and challenging goals
- Able to balance both the big picture and the nitty-gritty in shaping and leading the strategy for your cafe while also driving excellent day-to-day operations
- Flexible and creative in problem solvingyou roll with the punches and have fun doing it
- Passionate about the planet and creating a sustainable future for our people the company and our planet
You will
- Build develop inspire and retain an incredible team by listening carefully sharing feedback openly and honestly and remaining transparent
- Ensure every guest at your cafe has an exceptionally hospitable experience by continually finding new ways to coach your team to exceed guest expectations
- Drive strong and ever-improving financial performance always finding ways to expand the reach of your cafe and be as efficient as possible in doing it
- Communicate our company values for a sustainable future to your team members and inspire them to help Blue Bottle achieve our company-wide sustainability goals
- Collaborate with other teams at Blue Bottle and your Area Leader to creatively engage your community deepening relationships with regular guests and welcoming newcomers
- Coach and train to ensure we always meet our high standards of quality and deliciousness for every beverage and food item served in your cafe
- Work on bar and on the floor not only to help the team in busy moments but to stay constantly connected to the heart of our work and find ways to continually improve it
- Create and maintain a thoughtful work schedule for your team that balances individual team and cafe needs while meeting our business goals for efficiency
- Manage day-to-day operations of the cafe smoothly and accurately including ordering banking reviewing and approving payroll and so on.
- Promote a safe and respectful working environment
- Uphold and follow all health food safety and safety guidelines
You have
- 2 years of retail/hospitality experience with a strong preference for coffee food and beverage
- 2 years of leadership experience leading a team of 10 people
- Completed Blue Bottles Barista Essentials training and validation program or will complete it within 90 days post-hire
- Existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire
- A strong understanding of a profit and loss statement and knowledge of how to impact it
- Comfort using computer programs especially Google Drive tools (Sheets Docs Calendar)
- A flexible schedule and are available to work mornings evenings weekends and holidays
Our Cafe Leader position is a dynamic one! Below weve mapped out the physical demands that are essential to the role:
- Ability to stand and walk for long periods of time. Youre on your feet the majority of the day whether you are standing behind bar pulling shots or walking the cafe floor
- Use of hands to reach grip turn and perform precision work. Youre using your hands to operate beautiful espresso machines pour delicious pour overs and operate the register (among other responsibilities)
- As needed squat bend twist and reach for items below waist level or above shoulders. For example you may have to bend down or reach up to grab cups lids and towels
- Ability to lift push/pull carry and/or move up to 50 pounds. For example youll be handling bags of coffee beans coffee kegs crates of milk tub of dishes and trash bins
- As needed climb ladders stairs ramps and uneven floor and/or surfaces. For example climb on a step stool to change menu slacks go up and down stairs and ramps to storage areas
- Ability to smell and taste. Youre tasting and smelling coffee and food helping ensure quality control for each cup and plate
- Ability to listen and speak. Youre listening and speaking with our guests to guide and create experiences
A few benefits we offer
- This position has a minimum hourlyrate of $34.50. This is a good faith estimate for this position. The final offer will be determined after reviewing relevant factors which include a candidates qualifications and experience where appropriate.
- Health dental and vision coverage for eligible employees starting on your first day
- After 90 days of employment team members working in San Francisco may be eligible to enroll in a company sponsored San Francisco Medical Reimbursement Account (SF MRA).
- 401(k) plan
- Paid time off
- Free drinks at any of our cafes
- Discounts on any Blue Bottle food items and merchandise
$34.50 - $39.30 an hour
Blue Bottle is an Equal Opportunity Employer. We value an open mind dedication to work and a collaborative spirit. We hire based on these qualities a jobs requirements our businesss needs and an applicants qualifications. We do not tolerate discrimination or harassment of any kindin the hiring process or in the workplace.
We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.
We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision security safety or morale or if doing so could create conflicts of interest.
We will consider for employment qualified applicants with arrest and conviction records.
We participate in E-Verify. We will provide the federal government with employees Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9.
Blue Bottle is an Equal Opportunity Employer. We value an open mind dedication to work and a collaborative spirit. We hire based on these qualities a jobs requirements our businesss needs and an applicants qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or in the workplace.
We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs. To request an accommodation contact your People Partner.
We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision security safety or morale or if doing so could create other conflicts of interest.
We will consider employment-qualified applicants with arrest and conviction records.
We participate in E-Verify. We will provide the federal government with employees Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Accounts Handling
- Customer Service
- ABAP
- Infection Control
- Bakery
- Jboss
About Company
We're a specialty coffee roaster with cafes in LA, SF, NYC, and Japan. Come browse our coffee, brewers, accessories, brew guides, and more.
