Solutions Analyst
Johannesburg - South Africa
Job Summary
This is an exciting opportunity for someone who enjoys bridging the gap between business needs and technical solutions driving innovation and delivering impactful systems enhancements.
Key Responsibilities
- Engage with business stakeholders to gather analyse and document functional and technical requirements
- Translate business requirements into clear solution designs and specifications
- Work closely with developers architects and Salesforce teams to deliver scalable solutions
- Conduct impact assessments and gap analysis across systems and processes
- Support testing cycles (UAT SIT) and ensure solution quality
- Provide ongoing support and continuous improvement recommendations
- Ensure compliance with financial services regulatory requirements
- Matric
- IT Degree/Diploma
- 5 years experience as a Solutions Analyst / Business Analyst
- Experience within financial services (banking insurance investments fintech etc.)
- Strong understanding of financial products processes and regulatory environments
- Exposure to or working knowledge of Salesforce (Sales Cloud Service Cloud or Financial Services Cloud advantageous)
- Experience translating business requirements into functional and technical documentation
- Strong stakeholder engagement and communication skills
- Analytical mindset with strong problem-solving abilities
Nice to Have
- Salesforce certifications (Administrator Business Analyst etc.)
- Experience working in Agile environments
- Understanding of integrations APIs and data flows
- Experience working with cross-functional technology teams
Required Experience:
IC
Key Skills
About Company
WHO WE ARE EQPlus Technologies (Pty) Ltd was founded in 1999 by an exceptionally talented team of professionals and entrepreneurs. Today EQPlus is an industry-recognised Information Communications Service Provider that reflects South Africa’s unique diversity and is proud to announce ... View more