Customer Service Technician- REMOTE Milwaukee, WI
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Job Location:
Milwaukee, WI - USA
Hourly Salary:
$ 35 - 55
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview: LayerZero Power Systems Inc. is seeking a skilled and safety-focused Customer Service Technician to support our advanced power distribution equipment. This role involves both on-site and remote service ensuring the reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities a commitment to safety and a customer-first mindset.
Key Responsibilities:
Perform startup commissioning service and preventive maintenance on LayerZero equipment including:
Static transfer switches
Power distribution units
Remote power panels
Provide technical support to customers on-site and remotely via phone and email
Maintain accurate and timely service records in the LayerZero system
Respond to emergency service calls including participation in the 24/7 support rotation
Travel to customer sites across the U.S. and Canada as required
Occasional weekend or holiday work may be necessary
Qualifications: Required:
- Experience servicing electrical power systems
- Strong electrical and electronic troubleshooting skills
- Ability to read and interpret diagrams and schematics
- Familiarity with PC-based programming of printed circuit boards
- Knowledge of electrical PPE and safety protocols
- Clean driving record
Preferred:
- Associate degree in an electrical discipline
- Military training in electronics or electrical systems
Work Location:
- Initial training conducted at LayerZero headquarters in Aurora Ohio
- Field service performed at customer sites throughout the U.S. and Canada
Compensation and Benefits:
- Salary-based non-exempt position
- Group health dental and vision insurance
- Competitive 401(k) match
- Generous paid time off
- Simplified travel expense reimbursement
Equal Opportunity Statement: LayerZero Power Systems Inc. is an equal opportunity employer. We do not discriminate based on race color religion sex age national origin disability marital status ancestry or veteran status in accordance with applicable laws and regulations.
Required Experience:
IC
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
About Company
LayerZero Static Transfer Switches, Power Distribution Units, and Panels for mission-critical power systems. Trusted in data centers worldwide.
