Customer Service Representative

Vaughan - Canada

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Customer Service Representative

Full-Time Permanent

Vaughan Mills

Your Style Your Career

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canadas Best Managed Companies.

We are looking for a Customer Service Representative to join our Store this role youll be responsible for:

Providing exceptional service to our Clients and our Associates at our Cash Desk

Performing daily cash handling functions including opening/closing registers and processing all sales transactions

Bagging and tissuing purchased product on behalf of customers

Answering store phones

Maintaining the Service desk

Updating and maintaining client information files including membership in our Club Harry Loyalty program

Assisting with Inter-store transfer processing and e-commerce requests and shipments

Assisting clients who have purchased on-line but are picking up products in-store

Successful candidates will require:

2 years experience working in a client-facing role at the service desk providing exceptional customer service is preferred.

A strong service orientation a demonstrated desire to wow our customers!

Detail oriented

Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function

The ability to work effectively as part of a team

Strong multi-tasking skills and the ability to calmly and efficiently manage acknowledge and assist a long line of customers waiting for service

Strong communication skills

What are the perks of the job

Opportunities to additionally earn monthly and annual Team bonuses

Best in industry discounts and special purchase opportunities

A comprehensive flexible benefits package

Pension and Group RRSP Programs that grow with you

A modern digitally advanced workplace

A coach committed to supporting the achievement of your personal career goals

A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council

An employer that values internal growth and promotion and is committed to succession planning for your future

*Compensation: $17.75/hr

We thank you for your interest in this opportunity.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons employees and clients alike as we believe in equal opportunity and fostering a diverse and inclusive the spirit of this philosophy we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process please contact us at with details.

Required Experience:

Unclear Seniority

Its fun to work in a company where people truly BELIEVE in what theyre doing!Were committed to bringing passion and customer focus to the business.Customer Service RepresentativeFull-Time PermanentVaughan MillsYour Style Your CareerHarry Rosen is a retailer of fine quality menswear with store locati...