Analyst AI Business

Calgary - Canada

Monthly Salary: $ 50000 - 80000

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across 200 locations across Canada.

Business Analyst AI Solutions - Remote in Canada

Here is what a typical day looks like

Managing the AI solutions request intake process through Freshservice (OneSupport) ensuring all submissions are properly triaged and categorized
Conducting discovery sessions with business stakeholders to understand current-state processes pain points and desired outcomes
Documenting detailed business requirements process flows and acceptance criteria for AI and automation solutions
Creating user stories and maintaining the product backlog in collaboration with development team leads
Performing process mapping and analysis to identify high-value automation and AI opportunities across business units
Developing business cases including effort estimates cost-benefit analysis and ROI projections for proposed AI solutions
Conducting feasibility assessments in collaboration with the AI Architect to evaluate technical viability of proposed solutions
Tracking and reporting on realized benefits post-implementation to validate business case assumptions
Maintaining the automation opportunity pipeline and supporting portfolio prioritization decisions
Serving as the primary point of contact for business stakeholders throughout the AI solution delivery lifecycle
Contributing to executive dashboards and reporting on AI program intake delivery and value metrics

The value you bring

Proven experience working as a Business Analyst with focus on technology or automation projects
Ability to communicate effectively in a corporate environment and qualify technical request from both technical and non-technical stakeholders
Proficiency in process mapping tools (Visio Lucidchart Miro)
Experience with requirements management and Agile tools (Jira Azure DevOps Freshservice)
Familiarity with data analysis tools (Excel Power BI); understanding of AI/ML concepts and automation technologies
Analytical thinking stakeholder management communication (written and verbal) facilitation problem solving attention to detail business acumen results focus

Role Details

Hours: Full-time 37.5 hours per week
Location: Remote options available in Canada
Compensation Range: $50000 - $80000
Requisition #: 82617
Current Vacancy: Yes

Why Western

Westerns peoplefirst culture grounded in our guiding principles of Truthfulness Fairness Value and Loyalty is recognized across Canada and strengthened by our commitment to wellness flexibility and meaningful community impact.

Highlights include:

14 Paid Wellness Days 3 weeks vacation companymatching savings programs and 100% employerpaid group benefits for eligible employees
Over 1500 volunteer hours supporting 160 charities in through theWestern Financial Group Communities Foundation.

Our Commitment to Inclusion:At Western we strive to create an accessible equitable and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer we encourage applicants of all backgrounds to apply even if your experience doesnt perfectly match every qualification. If you need assistance or an accommodation during the hiring process please contactor visit our Careers page.

Our HumanFirst Hiring Approach:We do not use artificial intelligence to screen assess or select applicants. All applications are personally reviewed by Westerns Talent Acquisition Consultants. As part of our hiring process we use standardized scientifically validated skills assessments (nonAI) and all results are reviewed by our hiring team.

Ready to Apply

If making a meaningful impact in your community and growing your career in a supportive purposedriven environment excite you wed love to hear from you.

Required Experience:

Proudly Canadian. Driven by Purpose. Rooted in Care.Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across...