Customer Relations Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
- Co-ordinate with the clinical team and give suitable solutions for the customer;
- Advise customers regarding our services and convince them about our strengths;
- Planning customer relations management strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty;
- Act as point of contact for complaints and escalate issues as appropriate;
- Resolve customer complaints quickly and effectively;
- Collaborate with internal teams to address customer needs;
- Team working and leadership skills; create new strategies and stay on top of the administration side of things;
- The ability to meet tight deadlines and outstanding time management skills;
- Achieve sales and revenue targets and work diligently to achieve them;
- Participation in all Promotional Activities;
- Implementing strategies to test the various forms of marketing developed by the team;
- Top-quality analytical skills involve gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.
- Making sure the customer database is correctly segmented for targeted marketing activities;
- Creating emails and other content as part of a wider marketing campaign;
- Help sales team up-sell or cross-sell services and products;
- Liaising with other Government departments as and when needed;
Female candidates preferred
Required Experience:
Manager
Key Skills
- Campaigns
- Invasive Cardiology
- Accounting Tally
- DCS
- Drafting
- Activex
About Company
We are the leadrer in hair transplant and hair restoration in Kerala since 2006, we have a dedicated team of doctors and hair specialists with hair transplant clinics in Kochi, Kozhikode, Kottayam, Thrissur, Trivandrum, Manjeri, Kannur, Coimbatore (Kovai) and Bangalore.
