Sales & Customer Service Representative
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Job Location:
Raleigh, WV - USA
Hourly Salary:
$ 15 - 17
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
- Employee discounts
- Training & development
We have a mission to teach kids how to swim and be safer in and around the water while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics.
We are seeking a sales-focused team member with a friendly confident and goal-driven personality that has availability on weekday mornings specifically Tuesdays and Fridays. This part-time position requires 812 hours per week and is ideal for someone who thrives on connecting with families and delivering exceptional customer service.
- Follow up with leads through phone calls texts and email
- Convert inquiries into annual and monthly memberships
- Track manage and achieve individual sales goals
- Provide outstanding customer service to current and prospective families
- Maintain accurate records in our customer management system
- Support daily front desk operations and administrative tasks as needed
- Assist with facility upkeep and cleanliness to ensure a safe welcoming environment
- Perform additional duties as assigned to support overall school operations
- Paid on-the-job training
- Employee recognition programs
- Leadership opportunities
- Predictable work schedule
- Free swim lessons for siblings or children
Required
- High school diploma or equivalent
- 12 years of sales experience (inside sales memberships enrollment or service-based sales preferred)
- 1 year of customer service experience
- Comfortable making outbound calls and following up with warm leads
- Experience working independently and managing goals
- Excellent communication and organizational skills
- Experience in a membership-based business (fitness childcare swim schools etc.)
- CRM or customer management software experience
- Experience working with families or in a child-focused environment
- Additional education in business communications or related field is a plus
- Lifeguard CPR/AED and First Aid certification required within 90 days of employment - training available on site.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Premier swim school with swim lessons for 4 months to 12 years. Our children’s swimming lessons make learning to swim fun! Find a swim school near you!
