Experience Research [Multiple Positions Available]
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Job Location:
Jersey, NJ - USA
Monthly Salary:
$ 199400 - 200000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
DESCRIPTION:
Duties: Collaborate with business stakeholders to define UX user research goals translating them into specific research questions and developing comprehensive research plans. Recommend and implement a mix of quantitative and qualitative research methodologies to achieve business objectives. Calculate appropriate sample sizes for statistical analysis and design both moderated and unmoderated user research studies. Utilize user research tools for coding studies including study logic workflow and piping. Develop recruiting screeners in collaboration with stakeholders and coordinate with recruiting vendors and internal sources to secure necessary participants. Oversee all aspects of study distribution ensuring the availability of required stimuli for participants. Conduct qualitative research including contextual inquiries interviews and usability testing following best practices. Perform statistical analysis of research results and create detailed presentations and deliverables that highlight findings insights and design recommendations. Collaborate with UI designers and developers to ensure the accurate implementation of research insights and design recommendations. Maintain an internal intranet research hub to document user research best practices and research tool documentation.
QUALIFICATIONS:
Minimum education and experience required: Masters degree in Industrial Engineering Human Factors Engineering Human Computer Interaction Psychology or related field of study plus 5 years of experience in the job offered or as Experience Research User Experience Architect/Design Engineer/Designer or related occupation. The employer will alternatively accept a Bachelors degree in Industrial Engineering Human Factors Engineering Human Computer Interaction Psychology or related field of study plus 7 years of experience in the job offered or as Experience Research User Experience Architect/Design Engineer/Designer or related occupation.
Skills Required: This position requires five (5) years of experience with the following: Conducting quantitative and qualitative user research including moderated and unmoderated usability testing; Conducting moderated and unmoderated information architecture testing using card sorts and tree tests; Designing surveys involving logic branching and workflows; Conducting moderated interviews and contextual inquiries. This position requires three (3) years of experience with the following: Conducting usability testing contextual inquiries surveys card sorts tree tests A/B testing click testing and interviews using research tools including UserTesting UserZoom Optimal Workshop Qualtrics and Survey Monkey; Analyzing research results using statistical confidence and correlation affinity diagramming thematic analysis information architecture analysis including creation of dendrograms and MaxDiff and Kano analysis. This position requires one (1) year of experience with the following: Conducting user research within a multinational multi-product financial services firm.
We offer a competitive total rewards package including base salary determined based on the role experience skill set and location. For those in eligible roles discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs based on eligibility. These benefits include comprehensive health care coverage on-site health and wellness centers a retirement savings plan backup childcare tuition reimbursement mental health support financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring addition please visit: Location: 545 Washington Blvd Jersey City NJ 07310.
Full-Time. Salary: $199400 - $200000 per year.
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
