AWM, Marcus by Goldman Sachs, Integrated Marketing, Vice President, Richardson, TX

Asset and Wealth Management

Across Wealth Management Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning investment management banking and comprehensive advice to a wide range of clients including ultra-high net worth and high net worth individuals as well as family offices foundations and endowments and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management our growth is driven by a relentless focus on our people our clients and customers and leading-edge technology data and design.

Marcus by Goldman Sachs

As the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuitive digital experiences focusing on value transparency and simplicity for its millions of customers and is recognized as the largest pure online bank delivering a fully digital experience without physical branches.

Responsibilities and Qualifications

The Marcus US Marketing team is responsible for driving growth and end-to-end customer lifecycle management for millions of Marcus customers across our high yield savings and CD products. Were a data driven team thats hyper-focused on performance measurable impact customer insights & experience and digital. We are also very collaborative integrated with the business providing strategic partnership with pricing product engineering and delivery / operations.

Marcus is growing fast and looking for bold thinkers and doers to help us fuel the next wave of growth. We have been very successful in our acquisition program to date and are looking to expand our marketing program. As VP of Integrated Marketing you will be a senior leader on the Marketing Acquisition team responsible for translating market and audience insights into impactful brand strategy and execution. This role will drive brand awareness favorabilityand creation and execution of integrated go-to-market plans across channels to support breakthrough growth. Day to day VP of Integrated Marketing will oversee Marcus brand strategy and integrated marketing efforts including partnering with research on consumer insights developing narrative and positioning aligning creative media content and performance strategies into measurable cohesive and effective campaigns. You will work closely with business leadership marketing colleagues and product and pricing to ensure seamless alignment between brand initiative performance marketing activities and overall business strategy.

Responsibilities:

• Refresh and maintain audience strategy market trends and competitive landscape working with research and acquisition teams
• Develop new brand vision and architecture for business and map to all customer touchpoints (e.g. advertising web communications)
• Oversee creative development and advertising process
• Develop integrated go-to-market plan across owned paid and earned channels with clear priorities KPIs ROIs and resource allocation
• Oversee execution launch campaigns working with paid media team and agency partners
• Develop measurement infrastructure including holistic brand health measurements to measure and analytic impact of efforts
• Build out a brand and integrated marketing infrastructure including operating model with acquisition team
• Identify key talents to hire to build integrated marketing capabilities at company; lead mentor and develop a high-performing team
• Oversee our creative agency strategy and manage day to day relationship
• Work with PR team on any press releases media outreach content strategy
• Keep pace on competitive landscape and spend

Qualifications:

• Bachelors degree in Marketing Business Administration or a related field; MBA preferred.
• 10+ years of experience in marketing with at least 5 years in a progressive leadership role within integrated or brand marketing
• Experience within financial services / consumer banking preferred
• Proven track record of developing and executing successful cross-channel campaigns with measurable business results
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced dynamic environment.
• Experience managing and developing a team of marketing professionals.
• Strong financial acumen and experience managing marketing budgets.
• Able to work in a regulatory environment with legal & compliance partners

Desired Characteristics:

• Exceptional strategic vision combined with a strong bias for action and execution excellence with a relentless focus on customer experience
• A highly proactive and self-directed leader who identifies and capitalizes on strategic opportunities for the business
• Intellectually curious and a courageous challenger of the status quo driving continuous improvement and innovation
• Proven ability to lead and manage complex multi-faceted projects to successful completion autonomously
• Superior interpersonal and stakeholder management skills with a proven ability to influence and lead in a matrixed environment
• Meticulous attention to detail and a proactive strategic approach to risk management
• Exceptional executive-level oral and written communication and presentation skills

ABOUT GOLDMAN SACHS

At Goldman Sachs we commit our people capital and ideas to help our clients shareholders and the communities we serve to grow. Founded in 1869 we are a leading global investment banking securities and investment management firm. Headquartered in New York we maintain offices around the world.

We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally from our training and development opportunities and firmwide networks to benefits wellness and personal finance offerings and mindfulness programs. Learn more about our culture benefits and people at committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group Inc. 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age veterans status disability or any other characteristic protected by applicable law.

Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings as it is a core part of providing a strong overall employee experience. A summary of these offerings which are generally available to active non-temporary full-time and part-time US employees who work at least 20 hours per week can be found here.