UPS Store Center Associate

At The UPS Store we are committed tocustomer-centered excellence operating as aunified team and fosteringrelentless growth. We are seeking adriven positive and team-oriented superstarwho thrives under pressure and is ready to deliver exceptional customer experiences.

As aCenter Associate you will play a key role in delivering exceptional service driving sales through up-selling and cross-selling maintaining store organization and supporting a collaborative work environment.

Responsibilities(tasks associated with the role)

• Delivercustomer-centered excellenceby providing top-notch service in shipping printing and other store offerings ensuring customers needs are always our priority.
• Embodyunified teamworkby collaborating with colleagues supporting their efforts and contributing to a compassionate cohesive work environment.
• Tackle challenges with arelentless growthmindset embracing opportunities to innovate improve processes and exceed expectations.
• Process transactions accurately manage cash and credit card handling and maintain accountability for the register.
• Maintain a clean organized and well-stocked work environment ensuring that the store reflects our commitment to excellence.
• Complete all required training and demonstrate excellence during the 90-day probation period to qualify for a performance-based raise.
• Obtain notary public certification (training assistance provided) and uphold professionalism in serving customers notary needs.
• Increasing the average customer transaction by actively up-selling cross-selling and cross-promoting additional products or services (e.g. packaging printing services shipping upgrades etc.) ensuring customers are aware of the full range of offerings.

Requirements (Expected Proficiencies)

Qualifications:

• Must be18 years or older.
• A self-motivated individual with apositive attitude strong work ethic willingness to take initiative and a team-oriented mentality.
• Passionate about personal growth and contributing to the success of the team.
• Ability to stand for extended periods and lift 5075 lbs as needed.
• Spanish-speakingcandidates preferred to better serve our diverse customer base.

Skills & Competencies:

• Strong organizational and time management skills with the ability to multitask and prioritize.
• Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization.
• Proven ability to deliver exceptional service in a fast-paced customer-focused environment.
• Excellent problem-solving communication and multitasking skills.
• Comfortable using computers and technology to process transactions and manage store operations.

Availability:

• Availability for scheduling is required during standard business hours MondayFriday (7:30 AM7 PM EST) and SaturdaySunday (8:30 AM4 PM EST) with flexibility to work additional hours including weekends or holidays as needed.

Additional Requirements:

• Strong commitment to company values:Customer-Centered ExcellenceUnified Teamwork andRelentless Growth & Problem Solving.

This job description is not all-inclusive and certain activities duties or responsibilities may be required of the employee as needed.

Why Join Us

• A collaborative customer-focused workplace built on shared values ofexcellence teamwork and innovation.
• Opportunities for growth including notary public certification and recognition for contributions to team success.

If youre ready to thrive in a company that prioritizes its customers and team apply today. At The UPS Storeyour dedication and talent will make a differenceevery single day.

Job Type: Part-time to Full-time

Benefits:

• Flexible schedule
• No Driving Required

Work Location: In person