Manager, IMIT Service Change (225924)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
In accordance with the Vision Purpose and Values and strategic direction of the Vancouver Island Health Authority (Island Health) patient safety is a priority and a responsibility shared by everyone; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Director Client & Application Management the Manager IM/IT Service Change is the Island Health lead for service transitions related to the regions IMIT infrastructure. The Manager has primary responsibility for the implementation maintenance and optimization of processes tools and activities related to change release testing and configuration management within Island Health.
QUALIFICATIONS:
Education Training And Experience
A level of education training and experience equivalent to a Bachelors degree in Health Information Science Business Administration or Computer Science and eight years experience in a service delivery role including two years of management experience. Experience with multiple best practice process methodologies including LEAN and PMBOK. Thorough knowledge of current and evolving ITIL change release validation/testing and configuration management methodologies. Experience working within a health service delivery organization. Familiarity with Enterprise Architecture concepts. Desirable certifications include ITIL foundation certification with practitioner-level certification and CPHIMS-CA certification. Masters degree is preferred.
Skills And Abilities
- Strong decision making and sound judgment capabilities.
- Strong general background understanding of technology.
- Strong understanding of the healthcare environment.
- Effective meeting management facilitation team management and organizational skills.
- Strong customer relationship skills.
- Ability to deal with the stress of competing priorities.
- Demonstrated attention to detail.
- Excellent presentation interviewing facilitating and negotiating skills.
Requirements
Required Experience:
Manager
Key Skills
- Information Technology
- Contract Attorney
- Fire Alarm
- Catia
- Asic
About Company
Island Health (Vancouver Island Health Authority) is one of British Columbia’s five regional health authorities. With 20,000 employees and 1,900 physician partners, Island Health provides a comprehensive range of progressive health services to the 765,000 residents of Vancouver Island ... View more
