Host Hostess
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Job Location:
Asheville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Raines Co. - Your Future is Now
Position Summary:Host/Hostess responsibilities include greeting guests providing accurate wait times and escorting customers to the dining and bar areas. For this role you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately youll ensure we provide excellent customer service and a pleasant dining experience to our guests.
We offer Hilton Team Member benefits for all employees.
Established in 1988 as a family-owned business we have grown into a fully integrated development management and investment company that develops operates and owns the worlds leading hotel brands as well as boutique has maintained a family-oriented culture that believes in building relationships with our associates with our partners and within the communities where we operate.
Essential Job Functions
- Greeting guests as they enter in a friendly and professional manner.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables
- Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure theyre happy with food and service.
- Answering phone calls taking reservations and answering questions.
- A knowledge of the menu.
- Assist in running food
- Assist in bussing and pre-bussing tables.
- Assist in taking and running In Room Dining Orders.
- Providing great customer service.
Host/Support Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
Raines Co. - Your Future is NowPosition Summary: The server is responsible for providing the highest quality of service to guests in an attentive, courteous, an...
