Change Management Consultant
MAC Consulting is a boutique management consulting firm that helps organisations unlock sustainable results. We have comprehensive capabilities in Business Performance and People and Culture. These arent isolated services - they work together to solve your complex challenges systematically.
Responsibilities:
Apply a structured methodology and lead change management activities
Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
Ability to facilitate groups and teams to align on shared outcomes and to solve complex business problems
Support communication efforts
Support the design development delivery and management of communications
Assess the change impact
Conduct impact analyses assess change readiness and identify key stakeholders
Support training efforts
Provide input document requirements and support the design and delivery of training programs
Additional responsibilities may include:
Complete change management assessments
Identify analyze and prepare risk mitigation tactics
Identify and manage anticipated resistance
Consult and coach project teams
Create actionable deliverables for the five change management levers: communications plan sponsor roadmap coaching plan training plan resistance management plan
Support and engage senior leaders
Coach managers and supervisors
Support organizational design and definition of roles and responsibilities
Integrate change management activities into project plan
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues
Define and measure success metrics and monitor change progress
Support change management at the organizational level
Manage the change portfolio
Skills
Experience and knowledge of change management principles methodologies and tools
Exceptional communication skills both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Experience
Must have an undergraduate degree postgraduate qualification highly recommended
5-10 years management consulting experience (with a consulting firm) doing change management work
Proven track record of client engagement at senior management and executive level
Have experience in the Retail Financial Services Telecommunications Petrochemical and/or Mining industries
Required Skills:
Skills Experience and knowledge of change management principles methodologies and tools Exceptional communication skills both written and verbal Excellent active listening skills Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Ability to influence others and move toward a common vision or goal Flexible and adaptable; able to work in ambiguous situations Resilient and tenacious with a propensity to persevere Experience Must have an undergraduate degree postgraduate qualification highly recommended 5-10 years management consulting experience (with a consulting firm) doing change management work Proven track record of client engagement at senior management and executive level Have experience in the Retail Financial Services Telecommunications Petrochemical and/or Mining industries
IT Services and IT Consulting