Product Development Engineer (PVT Quality)

Job Description:TheEVDD PVT Engineer position is located at Hermosillo Assembly Plant (HSAP) and has responsibility for Electrical/Electronic Hardware/SW quality on the P758 Maverick /CX430 Bronco Sport vehicle lines. At a high level the EVDD PVT engineer is responsible for leading quality improvements on EVDD owned systems which includes

Sync/TCU/ECG modules/IPC/ACM/DSPUSB Ports associated with the Following VFGs

V80.- Sync Audio and Cluster

V84.- In House Module Hardware

V85.-Connected Vehicle and Services

• Prioritize and drive interim containment actions (ICA) and permanent corrective actions (PCA) to address customer quality concerns from various sources (i.e. Warranty Executive Escalations Social Media Feedback Technical Hotline and Internal plant Quality issues)
• Take a central role in resolving customer issues and reducing warranty:
  • Take ownership of customer critical issues and ensure resolution is achieved.
  • Warranty claims analysis (i.e. reading claims contact dealerships/utilize connected vehicle data for further technical claim details confirm parts return/analysis)
  • Bin claims into proper binning categories and track improvement actions through the Quality AI IRIS/SIMPSN system
  • Develop/Manage/Own SIMPSN projects to track and document quality improvement actions to deliver Vehicle Line
  • Communicate any help needed to contain issues through the vehicle functional group (VFG) quality quarterbacks and functional quality reviews (FQR)
  • Utilize external and internal quality data to develop ICA/PCA actions for in-plant quality concerns and external warranty claims.
• Support Variability Reduction Team (VRT) for FH sub-systems and work closely with STA (supplier technical assistance) engineers and suppliers to address supplier quality concerns.
• Identify and deliver current model design projects with support from core and VFG leaders.
• Initiate/support Worldwide Engineering Release System (WERS) Concerns (CR) and alerts for design changes and plant trials
• Keep a clear communication channel on daily work/activities with Direct Supervisor/Peers while maintaining resilience to balance among daily/weekly new demands.
• Work collaboratively with VRT counterparts at sister plant Hermosillo Assembly Plant for common issue identification/containment.
• Lead plant trials for quality cost and supplier improvements
• Support plan in resolving stop ships/builds campaigns quality issues ergo issues & first time through (FTT)issues.
• Support Daily binning meetings daily plant quality meetings biweekly VRT report outs biweekly VRT Report Outs and monthly Vehicle Quality Reviews.
• Support Launch on Major and Minor programs.
• Utilize Diagnostic Engineering Tool (DET) and Ford Diagnosis and Service (FDRS)tool to assist vehicle triage

Qualifications:

• Bachelors degree in engineering; Electrical Engineering degree preferred.
• Previousexperience as product/quality engineer preferably in electrical/software with a knowledge of quality containment and corrective actions.
• Successful completion of green belt training and/or black belt certification.
• Strong problem solving and decision-making skills.
• Experience working in GSAR/JIRA/BSAQ/QED/SREA/AIMS /WERS and IRIS/SIPMSN or willingness to learn.
• Good communication skills both oral and written.
• Ability to work well with people specifically in an assembly plant environment and across multiple cultures.
• Proficient user of Microsoft Office applications.
• Good presentation skills