Event Parking Lead
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Job Location:
Saint Louis, MI - USA
Hourly Salary:
$ 21 - 25
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Pay: $21- $25/hour
Schedule: Full Time - Mandatory Weekends Thursday Friday Saturday Sunday - 8-12 hour shifts but open availability these days 6am to 1am
Title: Event Parking Lead
Address: 419 N 9th Street St Louis MO 63101
Required Qualifications - 2 plus; years of Parking/Staffing Experience and Customer Service
- Must have a valid drivers license
- Must be 21 years of age or older
Responsibilities: Supervise and coordinate the work of staff to ensure that all areas aremeetingcompany standards.
- Train and onboard newstaff providing guidance and support to ensure high-quality performance.
- Conduct regular inspections of facilities to ensurecompany standards and flow of garage.
- Develop and implement procedures and best practices to improve efficiency and effectiveness
Responsibilities
Lead and support frontline employees ; foster a culture of engagement accountability and teamwork.
Coach and mentor staff to drive performance professional growth and compliance with ABM and client policies.
Recommend staffing levels assist in hiring and onboarding and conduct evaluations in partnership with HR.
Act as the primary contact for clients; build and maintain strong professional relationships with property management teams and stakeholders.
Ensure services meet or exceed contract terms address client feedback and resolve complaints promptly.
Promote additional services and identify growth opportunities to increase billable work.
Oversee daily operations of facility services including janitorial parking and maintenance as applicable.
Ensure compliance with all ABM processes safety standards and quality programs.
Conduct time studies site inspections and implement continuous improvement strategies to optimize performance.
Coordinate special projects and support implementation of new processes and technologies.
Prepare review and submit operational and financial reports budgets payroll records and cost analysis.
Identify cost-saving initiatives and support vendor/contractor management.
Develop and deliver employee training programs focused on safety operations and customer service.
Promote a strong safety culture and ensure adherence to OSHA regulations and company policies.
Administer disciplinary actions in accordance with company guidelines.
Qualifications
Required Qualifications - 2 plus; years of Parking/Staffing Experience and Customer Service
- Must have a valid drivers license
- Must be 21 years of age or older
2 years of experience in facility operations with at least 12 years of supervisory experience.
Strong customer service leadership and interpersonal skills.
Solid business acumen including budget oversight and cost control.
Proficiency in Microsoft Office Suite and other job-related technologies.
Strong verbal and written communication skills.
Ability to manage multiple projects and respond to urgent client needs including occasional evening/weekend hours.
