Medical Secretary

Fulton, NY - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-Time 40 hours per week with flexibility

Grade 13

Scheduled Hours Varied Based on Program Needs

OCOs Health & Nutrition Services include Family Planning WIC Meals on Wheels Cancer Services Migrant Services and more. This position performs a variety of support clerical and administrative duties for the provider and clinical staff to support smooth daily operations at health center(s).Always maintain patient confidentiality and follow regulations policies and procedures.

ABOUT THE POSITION:

As the Front Office Secretary you are the first point of contact for patients seeking reproductive and sexual healthcare. Your work supports the mission by:

Ensuring every patient feels welcomed respected and emotionally safe from the moment they walk in the door. Facilitating smooth efficient access to services such as family planning contraceptive care STI testing and reproductive wellness visits. Providing accurate information and empathetic support so patients can confidently navigate their healthcare choices. Helping break down access barriers through compassionate scheduling clear communication and attention to patient needs.

Your role is essential in creating a supportive environment where every patients dignity and autonomy are honored.

The culture in our reproductive health centers is built on kindness professionalism teamwork and patient-centered care. As a Front Office Secretary you can expect: A respectful inclusive environment-You interact with people from many different backgrounds. The culture encourages empathy non-judgment and honoring lived experiences.

Strong teamwork-You work closely with medical assistants nurses providers and operations staff to keep the clinic running smoothly. Your communication and coordination help the entire team succeed.

Mission-driven motivation-Everyone here shares a common purpose: improving reproductive health access and outcomes for the community.

Youll gain expertise in:

- Electronic health records

- Multiline phone systems

- Medical scheduling workflows

- Insurance coordination

- Confidential patient communication

Front Office Secretaries in reproductive health often describe their work as meaningful rewarding and supportive.

DUTIES:

Answer incoming office calls patient check in/out - obtain verify and update patient registration information
Collection of co-pays verification of insurance coverage prescription and referrals prior authorizations billing sending & receiving fax and scanned documents
Complete and send follow-up letters for pap tests labs procedures
Completes Family Planning Benefits Program Enrollment/Presumptive Eligibility; applies Family Planning Benefits Program CHP FHP Medicaid Managed Care and discount fees as appropriate
Provide support services to patients and medical staff
Responsible for accurate downloading and attaching materials for patient charts
Ensure timely accurate and thorough documentation; conduct business related QA checks regularly
Monitors supplies and orders as needed; maintains equipment and reports equipment problems to supervisor.
Completes meeting minutes referral letters letters and other correspondence for providers as assigned in a timely manner; assists with preparation of agendas materials notes etc.

REQUIREMENTS:

Ability to deal effectively with the public and handle a stressful fast paced environment
Ability to work with a large cross-section of patients in a warm non-judgmental objective manner
Strict adherence to policy to maintain confidentiality in matters related to patients and other sensitive information
Ability to work independently as a part of a team and with indirect supervision; must have proper judgement and initiative to execute necessary tasks without direct supervision
Ability to type and/or edit approximately 60 words per minute with accuracy
Thorough knowledge of proper business English spelling and communication skills used to prepare and maintain detailed records files reports and other correspondence
Willingness and ability to travel to various worksites

MINIMUM QUALIFICATIONS:

Post High School Education/Training in Medical Secretary Program or acceptable related education
Related work experience preferably in a medical setting or as a Medical Secretary

PREFERRED QUALIFICATIONS:

Post High School Education/Training in Medical Assistant Program; or
Graduate of NYS Medical Assistant Program

Click here for more info about OCOs Services!

Oswego County Opportunities equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to racecreedcolor religion age sex national origin disability status genetics protected veteran statusmarital statussexual orientation gender identity or expression or any other characteristic protected by federal state or local policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience:

Junior IC

Full-Time 40 hours per week with flexibilityGrade 13Scheduled Hours Varied Based on Program NeedsOCOs Health & Nutrition Services include Family Planning WIC Meals on Wheels Cancer Services Migrant Services and more. This position performs a variety of support clerical and administrative duties for...