Head of Commercial Insurance Agent and Client Platforms
Share
Job Location:
Jersey, NJ - USA
Monthly Salary:
$ 275000 - 335000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
As our Head of Commercial Insurance Agent and Client Platforms you are the strategic architect and operational leader for all agent and client-facing digital ecosystems within Commercial Insurance. You own the end-to-end vision execution and continuous optimization of these platforms ensuring they deliver industry-leading reliability security and user experience. You will partner closely with Channels Product Management to drive measurable engagement and maximize platform adoption leveraging advanced analytics and user feedback to inform iterative enhancements. Further you will play an instrumental role in defining and executing technology strategies and multi-year roadmaps overseeing the full lifecyclefrom solution design and agile development to robust maintenance and proactive supportacross a diverse portfolio of mission-critical platforms. Reporting directly to the Commercial Insurance CIO you will serve as a pivotal member of both the Commercial Insurance Technology and North America Technology leadership teams and your leadership will help to accelerate digital innovation fosters cross-functional alignment and ensures that platform capabilities are tightly integrated with the broader enterprise technology strategy.
In this role you will:
- Drive alignment between technology initiatives and business outcomes by collaborating closely with product management and business stakeholders
- Define communicate and execute technology strategies and roadmaps that deliver measurable value and support organizational goals
- Oversee the delivery of multiple concurrent transformation and technology projects ensuring they are completed on time within budget and to the highest quality standards
- Proactively identify escalate and resolve risks and issues maintaining transparency and accountability throughout the project lifecycle
- Lead the development and management of platforms and applications ensuring adherence to architectural standards and established development frameworks
- Optimize service levels and operational performance by managing ITIL processes information security and risk management activities across technology platforms
- Champion the adoption of emerging technologies and industry best practices fostering a culture of continuous improvement and innovation
- Integrate technology solutions seamlessly with existing systems and third-party platforms collaborating across teams to ensure business objectives are met
- Build and maintain strong relationships with senior leaders external vendors and partners ensuring alignment value delivery and compliance with organizational standards
- Influence outcomes and negotiate effectively by leveraging expert insights anticipating challenges and resolving conflicts constructively
- Continuously improve operational efficiency by refining technology management processes and establishing clear metrics KPIs and OKRs to track success
- Inspire and develop high-performing diverse teams by providing mentorship driving talent acquisition and retention and cultivating an inclusive collaborative environment
- Model and uphold the highest standards of ethical behavior integrity and professionalism setting a positive example and reinforcing these values throughout the organization
Qualifications
- 1015 years of experience developing and managing enterprise-scale software platforms including at least 5 years in a product management or technology leadership capacity
- 510 years of experience leading or serving as a key leader in digital transformation initiatives preferably within the Financial Services sector
- Strong background in the Commercial Insurance domain with direct experience in agent and client-facing platforms highly preferred
- Proficiency with standard project management frameworks (e.g. PMP certification or equivalent experience)
- Hands-on experience with Agile development methodologies and related tools
- Demonstrated experience implementing and operating within ITIL-aligned service management frameworks
- Bachelors degree required; advanced degree preferred
The pay range for the role is $275000 to $335000. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Required Experience:
Director
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
